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Signed out & Cloudflare errors all over again[fixed]

124

Comments

  • TaozTaoz Posts: 9,941

    Taoz said:

    My product library is also messed up, 464 products are currently unavailable.

    Well that seems to be working normally again now.  

  • PerttiAPerttiA Posts: 10,024

    wsterdan said:

    After months of the forums working fine, last night began the cycle of being kicked out and needing to sign in multiple times an hour.

     I wish... It's happening once or twice every two minutes...

  • TaozTaoz Posts: 9,941

    Taoz said:

    Taoz said:

    My product library is also messed up, 464 products are currently unavailable.

    Well that seems to be working normally again now.  

    And problem back again.  Seems to be occur periodically as the other problems.  

  • Nyghtfall3DNyghtfall3D Posts: 776

    Call me bias (and very proudly so), but I would like to strongly suggest Daz consider switching to xenForo:  https://xenforo.com

  • Richard HaseltineRichard Haseltine Posts: 100,941

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

  • Charlie JudgeCharlie Judge Posts: 12,737

    Richard Haseltine said:

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

    He may mean this change: https://www.daz3d.com/forums/discussion/comment/8568761/#Comment_8568761

     

     

     

     

     

     

     

     

    He may mean this change:  

  • mwokeemwokee Posts: 1,275
    edited January 28
    Richard Haseltine said:

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

    I'm a programmer. There is no such thing as a computer glitch. You push the wrong button, write an error in the code, or miss something when testing. Rollbacks are not a given. This has been going on for years, I'm going to bite my tongue at this point.
    Post edited by mwokee on
  • Catherine3678abCatherine3678ab Posts: 8,342

    Whatever is causing this is still happening. Went from one forum thread to another and poof, signed out again.

    Has been happening many times over the past few days, both store and forum.

    Firefox.

  • TorquinoxTorquinox Posts: 3,333

    Same as Catherine.

  • barbultbarbult Posts: 24,244
    edited January 28

    I've been signed in for over 5 minutes now and was able to read several messages. This is the best it has been for days.
    Windows 10, Firefox.

    Eidt: It didn't last, though. A few minutes later, it signed me out again. frown

    Post edited by barbult on
  • nonesuch00nonesuch00 Posts: 18,131

    DAZ 3D might consider ditching the SSO between the forum & store and make the sign ons seperate as has to be done with the Mantis/Remedy Help Desk or whatever they are using there. I mean how much convenience is it ultimately when it causes this much trouble? Password managers & the like are built into every browser platform now making the old rational for SSO obsolete and canning it is ridding DAZ of a SW complexity that has potential security implications for DAZ 3D, their service providers, and the DAZ 3D customers.

    I still get signed out too, but much less frequently now and here I went and closed my ticket already, not that it's needed with this many people encountering the same bug. 

  • Richard HaseltineRichard Haseltine Posts: 100,941

    Charlie Judge said:

    Richard Haseltine said:

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

    He may mean this change: https://www.daz3d.com/forums/discussion/comment/8568761/#Comment_8568761

    Which was an attempt to resolve the issue after it had already started, and I don't know if it was left in place or not once it was fouind to be ineffective.

  • Richard HaseltineRichard Haseltine Posts: 100,941

    mwokee said:

    Richard Haseltine said:

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

    I'm a programmer. There is no such thing as a computer glitch. You push the wrong button, write an error in the code, or miss something when testing. Rollbacks are not a given. This has been going on for years, I'm going to bite my tongue at this point.

    Which has no connection to your original assertions.

  • kyoto kidkyoto kid Posts: 41,054
    edited January 29

    ...I've just taken to composing my posts in word and then pasting them into the edit window so if I get signed out before I can click the posit comment button I still have a backup.

    Also spell checking is much better than in Forums as I can used my saved dictionaries..

    Post edited by kyoto kid on
  • LeatherGryphonLeatherGryphon Posts: 11,510
    edited January 28

    mwokee said:

    Richard Haseltine said:

    mwokee said:

    It's still happening. Someone is gone for the weekend. Never make updates to software Friday afternoon then take off.

    What update? If it was an update it would have been olled back, most likely. It also started before Friday, so both of your assumptions seem to be incorrect.

    I'm a programmer. There is no such thing as a computer glitch. You push the wrong button, write an error in the code, or miss something when testing. Rollbacks are not a given. This has been going on for years, I'm going to bite my tongue at this point.

    Well, hardware does fail.  And there's always stray cosmic rays & stuff, BUT good code doesn't fail by itself if its inputs are properly limited.  And a prepared system, should it fail, would have contingency plans that would restore the system quickly, assuming they are carried out flawlessly.

    So, I'm going under the assumption that the root of the problem is unknown.   Either that or the person who knows how to fix it, is on vacation climbing a mountain and we'll have to send Spock up with an anti-gravity belt to get to him.cool  

    Post edited by LeatherGryphon on
  • Sven DullahSven Dullah Posts: 7,621
    edited January 28

    So, the usual thing happened once again. We actually had a DAZ representative come in and tell us they're aware of the problem, they're sorry for the inconveniance and that they appreciate our patience...then, silence. While announcing that they don't know what's causing the problem wouldn't fix anything, it atleast wouldn't leave the field wide open for speculations and angry, frustrated users. And if they don't solve this in a timely manner, I'm afraid these forums will be even more decimated than after the last time this very same thing (and others) happened.

    is it rocket science? In my opinion, no.

     

    Post edited by Sven Dullah on
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,219

    I get the distinct impression that these forums are more troublesome for them than it's really worth.

    We are constantly informed only a tiny percentage of customers use the forums anyway 

    I have been signed out using the store though too whuch likely concerns them more

  • TorquinoxTorquinox Posts: 3,333

    The sign out issue is annoying, but it's the web! No way of telling about actual forum use. There are probably plenty of folks who lurk without posting. There is an enormous amount of content and information contained in the fora here. Whatever percentage of total sales we represent, we post a lot of stuff! I don't really post that much, but other people do - renders, answers to questions, tips, tricks, product info, you name it. That has to have some value for customers and company alike.

  • Richard HaseltineRichard Haseltine Posts: 100,941

    WendyLuvsCatz said:

    I get the distinct impression that these forums are more troublesome for them than it's really worth.

    We are constantly informed only a tiny percentage of customers use the forums anyway 

    "Constantly informed" means the statement is repeated by non-Daz people.

    I have been signed out using the store though too whuch likely concerns them more

  • TorquinoxTorquinox Posts: 3,333

    Don't want to jnx it, but the forums have been fine for me this evening. Hoping it stays that way.

  • TorquinoxTorquinox Posts: 3,333

    Spoke too soon. Got kicked out 3x in a minute. Oh well.

  • kyoto kidkyoto kid Posts: 41,054

    ...don't give the software any ideas. 

  • davesodaveso Posts: 7,012

    i bet DAZ support doesn't like it when users can't solve program problems in the forums. 

  • ValiskaValiska Posts: 83
    edited January 29

    I seem to be staying logged into the store and my account today, but as soon as I switch to the forum it logs me out.

    Post edited by Valiska on
  • NorthOf45NorthOf45 Posts: 5,489

    Solar flares?

  • PerttiAPerttiA Posts: 10,024

    If I keep the "Recent Discussions" open and open topics in new tabs only one at a time, I can read 3-4 topics before opening another topic in new tab logs me out again.

    It's like selecting menu items and/or changing page are the triggers for logging out.

  • jd641jd641 Posts: 458

    I was doing fine without any issues today until I tried to read this thread, then I was logged out. crying

  • memcneil70memcneil70 Posts: 4,115

    I checked out the store, built a cart, then came to read the Common. Logged out, tried to log in, 3 times before I finally made it. Last night on my iPad Pro, it was a nightmare and I just gave up trying to relax reading the forums.

    DAZ, please help us please. Not sure if you are aware of how much the forum feedback highlights products you sell. Things I missed, I have gone back and looked at either for the first time, or a second and then bought.

  • Cris PalominoCris Palomino Posts: 11,374

    memcneil70 said:

    I checked out the store, built a cart, then came to read the Common. Logged out, tried to log in, 3 times before I finally made it. Last night on my iPad Pro, it was a nightmare and I just gave up trying to relax reading the forums.

    DAZ, please help us please. Not sure if you are aware of how much the forum feedback highlights products you sell. Things I missed, I have gone back and looked at either for the first time, or a second and then bought.

    Please know that Daz is trying to work on this. It is also Sunday.  

  • richardandtracyrichardandtracy Posts: 5,678
    edited January 29

    Very tired of this. Hopefully it's heading towards daytime in Salt Lake City now and the chance of a fix improves.

    Regards,

    Richard

    Post edited by richardandtracy on
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