Announcing The Platinum Club Plus [Beta] Program
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you got the car ?
:-)
I am still a regular pc member and I also noticed on the email...
mine had the 79% pricing on all four items where I would expect to see 1.99 and I have now lost the 1.65 pricing on the additional offers that was standard for regular pc members before this change
I am seeing buy two items and save 40% on both
and if I already own one of the two items I cannot get 40% off of the second item
here I was waiting on the email for the 1.65 items before considering what I might buy for 1.99
now I'm buying nothing
I actually just went and bought from another store and spent less there than for similar items here at daz
Sorry meant just the PC releases. And I know it didn't work on them before and that was fine they were cheaper then. Most of my money went to the 1.99 items in the PC.
And as I said before the price change is fine, it just needs to be streamlined and easier to figure out.
I think adding in tiered membership could actually cause confusion among members (like people asking why don’t I get this benefit, that benefit) but that said, it could be an option if it was clearly defined…
That's a major problem with this system, and I think DAZ would drive a lot of customers away by implementing such a thing.
"No, no, you misunderstand, only Gold and up members get the 50% discount. Bronze and Silver members only get 25%$ off"
BTW, this whole "The 30% discount may or may not stack with intro pricing on new items, this is left up to the PA’s discretion." is absolutely, positively awful. How is someone supposed to know if they stack up? Is every vendor going to have a big banner that says "our items stack", and if so, does this mean we're going to get the unpleasant "Featured PA" pages here w. the black background and no ability to filter results by category? Or worse, a hugeass eye-bleeding layout redesign like Renderosity now has?
Man, it's almost as if DAZ, Renderosity, and RDNA got together and said "hey guys, let's have a contest over who can screw up or Marketplace the worst!" As unpleasant as this PA+ stuff is, DAZ still (at least until we see what disaster RDNA rolls out, assuming they ever get the site running again) loses by a longshot. Though Renderosity and RDNA are not sites you currently want to be compared to...
I wanted to buy 80’s crimped hair but there’s no product like that available yet there are endless permutations of very similar hair styles available.
StudioArtVarnation (SAV) is the mistress of crimped hairstyles... she's only at Renderosity though, and that place is no longer an option for shopping because they FUBAR'd it (some of it intentional, such as the bigass thumbnails that the staff gushes about being so wonderful.)
Endless perfectly youthful but artificial looking Vickys but very few older female (or male) characters.
Because those don't sell. Vast majority of people want idealized figures (meaning that all characters are in the 18~25 range, and/or cute non-obese kids), not realistic representations of themselves or the world.
Any changes will be notified of in advance, and accommodate people with extended membership periods. But really, I wouldn’t worry about that just yet, nothing imminent is happening.
How far into advance? A month or two so that we can clear the 1.99 and 2.99 PA items from our wishlists? Or 1 week in advance at the end of the month?
Isn't that exactly what we've done, except it's 70% off? People who pick stuff up while it's on intro discount, get an additional 30% off.. so the same as the rest of store.
Isn't that exactly what we've done, except it's 70% off? People who pick stuff up while it's on intro discount, get an additional 30% off.. so the same as the rest of store.
Jack I think you have just highlighted one of the biggest problems with this scheme - a lot of people don't know anymore, most people seem very confused about what the prices are going to be or should be.
Original post quoted below: http://www.daz3d.com/forums/viewreply/632518/ (partially quoted to avoid a very long post)
Very clever... :)
Price rise for new PC Items OK, but freeze price of existing back catalogue.
But the biggest issue I have with all of this is DAZ running new 50-80% off sales every tenth of a nanosecond, making the PC+ discounts look pretty irrelevant. Anyway, I signed up because I truly believe that DAZ made a typo: they meant to say rollout when they wrote beta - so this is going to happen anyway.
My biggest irritation atm are the ever present "Excludes new releases" and "All items must be in the cart for discount to apply" clauses on the majority of DAZ Couponware.
Jack I think you have just highlighted one of the biggest problems with this scheme - a lot of people don't know anymore, most people seem very confused about what the prices are going to be or should be.
I don't know how we can make it any clearer, there's an FAQ on the PC+ page, as well the first few posts of this thread.
If that was the case, we would have saved all of this time, work and effort and not made it an opt-in beta..
If that was the case, we would have saved all of this time, work and effort and not made it an opt-in beta..
That would be a reasonable response if we weren't talking about DAZ. :) Anyway, to beta something like this would really need longer than six weeks to get a useful set of figures.
Don't get me wrong, I get the reasoning behind raising the PC prices and I buy into it, but all this plus and beta stuff feels like smoke and mirrors to me and I don't think it was necessary.
That would be a reasonable response if we weren't talking about DAZ. :) Anyway, to beta something like this would really need longer than six weeks to get a useful set of figures.
Don't get me wrong, I get the reasoning behind raising the PC prices and I buy into it, but all this plus and beta stuff feels like smoke and mirrors to me and I don't think it was necessary.
I don't know how else would could have tried this without upsetting everyone.. if we had made it a mandatory thing, even for a temporary period (like we're doing with the beta) there would have been an uproar.
This approach makes it completely optional. Yes, it's adds a layer of complexity, but I hope in all this people appreciate the fact that we've not gone with the easy option.
Rendo has gone bs crazy! This refurb fever has driven content providers to turn themselves inside out trying to drum up sales. And it ain't pretty! At least DAZ has one of the best layouts I've seen. Long may it continue! Now if only they could get PC right...
Honestly, the new pricing is a shock, especially the old items. I saw a few today that to me were jaw dropping. An old old old item for Vicky3 that's over $5.00 when it used to be 1.99. I have all of it anyway, so no 'skin in the game' so-to-speak, but it was still shocking.
DAZ is the only store I know of that (1)Quietly drops old items out of the catalog AND (2) treats the old items not dropped like they're newer items. Rendo has its 'Clearance' section and RDNA has its (forgot what it's called) section. DAZ just has one gigantic group of products. The methods they've tried to distinguish specially-priced groups of items are, in my view, weak tea and I've rarely if ever bothered with them. More importantly for this discussion, I've not heard of either Rendo or RDNA actually RAISING prices on the older items. I guess you've never heard of grandfathering?
DAZ is now the only store (if the beta is made permanent) that has variable pricing for its club items. $2.30 and $3.56 are not bad prices for customers but look silly for club items. 2.99 and 3.99 (and sometimes a 4.99 thrown in there) if we're going tiered seem to me to be better both visually, instinctively, and simpler. Drop the percentage and go tiered flat.
Jack I think you have just highlighted one of the biggest problems with this scheme - a lot of people don't know anymore, most people seem very confused about what the prices are going to be or should be.
I don't know how we can make it any clearer, there's an FAQ on the PC+ page, as well the first few posts of this thread.
The problem with this approach is that when the rules get too complicated or vary too much people need to refer to them more frequently to keep track. They get rule fatigue when there are too many variables. All the clauses that come with bank accounts or insurance, the small print, are far from helpful normally. So even if there's a comprehensive FAQ the point is can people actually understand how it works in practice without having to keep referring back to it? This does beg the question that if there's the need to refer members to an FAQ to explain a membership scheme then perhaps it's got too complicated?
Jack I think you have just highlighted one of the biggest problems with this scheme - a lot of people don't know anymore, most people seem very confused about what the prices are going to be or should be.
I don't know how we can make it any clearer, there's an FAQ on the PC+ page, as well the first few posts of this thread.
Seriously? '70% off' is clear? Are you kidding me? 70% off WHAT. That's the problem.
Back-cat items would be priced differently, if this were to be permanent.. however, we have left it all at a flat 70% across the board to keep things that little bit simpler during this beta period.
Given the last few posts of this thread, if we started offering any additional % on older items (which would make sense) wouldn't that just compound the confusion that some are having currently?
I don't know how we can make it any clearer, there's an FAQ on the PC+ page, as well the first few posts of this thread.
Seriously? '70% off' is clear? Are you kidding me? 70% off WHAT. That's the problem.
The list price. Just like every other item in the store.
*just stops in briefly to leave Jack a fresh pot of coffee and a new armored chest plate*
Hang in there, man.
~Bluebird
The list price. Just like every other item in the store.
Well, duh. Stop treating us like idiots. Not once, ever, in this thread have you even hinted you might be amenable to a flat, tiered, pricing. Or even acknowledged it as an argument. You want your percentage off which not only is variable now every week but prices will automatically go up as list prices do. That's not club pricing. No way. No how.
Well, duh. Stop treating us like idiots. Not once, ever, in this thread have you even hinted you might be amenable to a flat, tiered, pricing. Or even acknowledged it as an argument. You want your percentage off which not only is variable now every week but prices will automatically go up as list prices do. That's not club pricing. No way. No how.
Post 68 I said..
I think adding in tiered membership could actually cause confusion among members (like people asking why don’t I get this benefit, that benefit) but that said, it could be an option if it was clearly defined… :)
I'm happy to spend my time in here to answer posts etc, but please keep it civil.
Short step in:
Spit is talking about tiered prices
Jack talks about tiered memberships
two different things
Could we talk about tiered prices with tiered memberships?
Just Joking!
Was just trying to highlight that fact that we are open to different things, and nothing is set in stone..
I have this is of the Irish variety! Thanks!
Was just trying to highlight that fact that we are open to different things, and nothing is set in stone..
I got to give you a thumbs up !
No fun when you have to post the same answer over and over .
I got to give you a thumbs up !
No fun when you have to post the same answer over and over .
Thanks :)
Post 68 I said..
I think adding in tiered membership could actually cause confusion among members (like people asking why don’t I get this benefit, that benefit) but that said, it could be an option if it was clearly defined… :)
I'm happy to spend my time in here to answer posts etc, but please keep it civil.
Quite frankly I was responding to your sarcastic response to me (list price) as well as to a previous poster (whom I unfortunately elided out of the above) when you said 'I don't know how we can make it any clearer'. As if just stating what a confusing new regime is makes it all clear. As for you quoting yourself, I wasn't talking about tiered membership, I was talking about tiered flat pricing on new PC items as opposed to the percentage off.
As a club member I don't think it's fair to raise prices on us without negotiation. This is what we're engaged in now. But switching from flat pricing (tiered or not) to a percentage changes that equation because our costs can go up without notice.
Keep it cool.
By the way, I got a reply from customer service in regards to the 88% for non-PC members vs 86% discount for PC+ members for PC items in the current V/M 4 sale issue.
The problem is apparently due to the Beta, and the shop being unable to handle the configuration properly. It will not be fixed, though the problem will not be there should the Beta be implemented as permanent some day.. I requested that someone of DAZ staff kindly explained this here, to everyone, but the case seems to be closed to customer support.
Mind you, i am not blaming customer support, but I do see another botched chance to re-establish customer trust.
We're not - we offered an opt-in to something which we are testing out. It is up to each member to decide if they want to take part, and the forum is here to answer any queries they may have either prior or after that opt-in.
Any permanent changes to the original membership, which you can't 'opt into' will be dealt with completely separately. How that will happen I don't know, we've not got that far yet. The only thing which is fixed is the fact that this beta will run until July, and then everyone will go back to being a regular PC member.
Good lord. Do we really need to be so rude and disrespectful to each other? Let's have a discussion about the PC+ but please let's not be like this to each other.