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A new store will come out: Tomorrow (2020-11-01)

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  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Novica said:

    Okay, did a test purchase, and Paypal worked just fine. It processed for longer than usual, but price was right, etc. However, here's another thing to add to the list- 

    when you go to the email confirmation and the products listed in the email, those go to an error page when clicked. I believe they used to take you to the product library or order page? Can't remember which one.  Here's the error code, if that helps: 

    The server experienced an error: 3950896730125624717

    Reported, thanks

  • 3Diva3Diva Posts: 11,748
    WendyLuvsCatz said:
    Cora Regina said:
    WendyLuvsCatz said:
    Cora Regina said:

    Mine isn't fixed, either. But they sure have made it easy to proper cancel (and not get your $$$ back) by accident!

    Daz Fixed is the new Daz Soon, I guess.

    yeah I wondered about that

    I only had 6 days so not a biggie but was thinking if someone had a year it would be a problem 

    I renewed last night, so... yeah I would not be at all pleased.

    This whole roll-out is a complete disaster, a.k.a. the heavily sanitized way of saying what things have really been, and an easy-to-click link that automatically cancels your entire PC+ membership, effective immediately, no confirmation that you really want to, just makes it even worse.

    when things are not working I am that moron that presses buttons blush

    just to irk me something awesome I don't already actually own will appear in PC+ for the day tomorrow cheeky

    Since you still have six days left that you paid for, if you put in a support ticket they might be able to reinstate it.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,602
    edited November 2020
    3Diva said:
    WendyLuvsCatz said:
    Cora Regina said:
    WendyLuvsCatz said:
    Cora Regina said:

    Mine isn't fixed, either. But they sure have made it easy to proper cancel (and not get your $$$ back) by accident!

    Daz Fixed is the new Daz Soon, I guess.

    yeah I wondered about that

    I only had 6 days so not a biggie but was thinking if someone had a year it would be a problem 

    I renewed last night, so... yeah I would not be at all pleased.

    This whole roll-out is a complete disaster, a.k.a. the heavily sanitized way of saying what things have really been, and an easy-to-click link that automatically cancels your entire PC+ membership, effective immediately, no confirmation that you really want to, just makes it even worse.

    when things are not working I am that moron that presses buttons blush

    just to irk me something awesome I don't already actually own will appear in PC+ for the day tomorrow cheeky

    Since you still have six days left that you paid for, if you put in a support ticket they might be able to reinstate it.

    it's honestly not worth the trouble with all that's going on and I really do need to stop buying stuff, I spent money I don't have to spare already, I was really warning others about this more than anything 

    if they find time to fix it OK but it's not a priority 

    only sad thing is missing out on the final weekly freebie 

    Post edited by WendyLuvsCatz on
  • CypherFOXCypherFOX Posts: 3,401

    Greetings,

    I bought a gift cert just now, and...well, I had to re-enter my credit card info...twice...to get it to work, and it did work, and did bill me, but no GC has shown up yet.

    I understand the old model used to deliver it in-process while the purchase was completing, and doing it asynchronously is probably a much better idea, but...some idea of how long it takes to deliver would be good.

    --  Morgan

     

  • NovicaNovica Posts: 23,905

    Interesting. Store orders are now 20 letters/ numbers, so indeed they did go huge. It's 2 letters (DA)  followed by 18 numbers, instead of the 9 numbers previously. Wow. They are done in groups, with hypens, making it easy to read though.

  • WonderlandWonderland Posts: 7,051

    I wish I saw this thread before the store change. Many of the PC for a day items were removed, I lost my cart, my PC membership is still showing cancelled, everything is full price, store credit is screwed up and pretty much everything is screwed up except the forums...

  • Silent WinterSilent Winter Posts: 3,766
    3Diva said:

    I can't access (or even see the PA forum).

    Edit - Under "roles" it looks like my PA status has disappeared. It might be linked to people's PC+ Status also disappearing, but thought I'd report it in case it's a separate issue.

    I'm oddly seeing one of the sub-forums (fora?) but not the main one. Also got the odd 0000 date in PC membership page. Also Vendor Tools is telling me to come back in a few minutes. Same in Chrome as in Waterfox.

    Forum is also missing icons (getting placeholder squares in both). I'm sure it'll get sorted - just needs a kick, a shake, and a settle*.

     

    *disclaimer: I'm not in IT so any advice I may have on how to fix the software should be taken figuratively at worst and ignored at best.

  • KeryaKerya Posts: 10,943
    CypherFOX said:

    Greetings,

    I bought a gift cert just now, and...well, I had to re-enter my credit card info...twice...to get it to work, and it did work, and did bill me, but no GC has shown up yet.

    I understand the old model used to deliver it in-process while the purchase was completing, and doing it asynchronously is probably a much better idea, but...some idea of how long it takes to deliver would be good.

    --  Morgan

     

     

    I don't think that's a new one.

    Even before the store change it sometimes took a day to get the GC ... it depended on the moon phase and the weather on Venus. I think.

    I even had to contact Support once when it didn't show up after a week.

     

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Wonderland said:

    I wish I saw this thread before the store change. Many of the PC for a day items were removed, I lost my cart, my PC membership is still showing cancelled, everything is full price, store credit is screwed up and pretty much everything is screwed up except the forums...

    Yay for the forums!

  • martin36martin36 Posts: 178

    It is even worse than was before. Please go back to old store

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    edited November 2020
    maradco said:

    It is even worse than was before. Please go back to old store

    These are just teething issues.. it will be sorted.

     

    Post edited by Daz Jack Tomalin on
  • CaitanyaRupaddCaitanyaRupadd Posts: 22
    edited November 2020

    if this is a teething problem I don't want to see the full set of teeth

     

    Fangs for the memories?

    Post edited by CaitanyaRupadd on
  • ian_burney_1d4c6307c2ian_burney_1d4c6307c2 Posts: 6

    Well, I have been unable to pay at checkout for anything from any device after trying for 5 hours even trying multiple payment methods and setting up credit card again despite them working before. I have logged a support ticket for assistance to get the order sorted. Note I am trying to get this sorted at the prices as they were in my cart...

    Screenshot_20201102-211534_Gallery.jpg
    1200 x 1920 - 569K
  • jjmainorjjmainor Posts: 490

    Now I've gone from incorrect discounts to no discounts when stuff goes in the cart...

  • CaitanyaRupaddCaitanyaRupadd Posts: 22
    ian_burney_1d4c6307c2 said:

    Well, I have been unable to pay at checkout for anything from any device after trying for 5 hours even trying multiple payment methods and setting up credit card again despite them working before. I have logged a support ticket for assistance to get the order sorted. Note I am trying to get this sorted at the prices as they were in my cart...

    nice prices :)

  • CaitanyaRupaddCaitanyaRupadd Posts: 22

    A diller, a dollar, a ten o'clock scholar,
    What makes you come so soon?
    You used to come at ten o'clock,
    But now you come DAZ soon!

  • WonderlandWonderland Posts: 7,051
    Jack Tomalin said:
    Wonderland said:

    I wish I saw this thread before the store change. Many of the PC for a day items were removed, I lost my cart, my PC membership is still showing cancelled, everything is full price, store credit is screwed up and pretty much everything is screwed up except the forums...

    Yay for the forums!

    OK, I literally LOL-ed when I read that.

    Going to sleep. Maybe when I wake up I’ll be a PC member again and everything in Dazland will be perfect and live happily ever after...

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:

    I wish I saw this thread before the store change. Many of the PC for a day items were removed, I lost my cart, my PC membership is still showing cancelled, everything is full price, store credit is screwed up and pretty much everything is screwed up except the forums...

    Yay for the forums!

    OK, I literally LOL-ed when I read that.

    Going to sleep. Maybe when I wake up I’ll be a PC member again and everything in Dazland will be perfect and live happily ever after...

    Realistically, it might take a bit longer - the team are getting some shut eye shortly.. so it might be later today that the issues will be fixed.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,602
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:

    I wish I saw this thread before the store change. Many of the PC for a day items were removed, I lost my cart, my PC membership is still showing cancelled, everything is full price, store credit is screwed up and pretty much everything is screwed up except the forums...

    Yay for the forums!

    OK, I literally LOL-ed when I read that.

    Going to sleep. Maybe when I wake up I’ll be a PC member again and everything in Dazland will be perfect and live happily ever after...

    you joined Jan1970 I was 8 years old

    I am impressed yes

  • NovicaNovica Posts: 23,905
    CaitanyaRupadd said:

    if this is a teething problem I don't want to see the full set of teeth

     

    Fangs for the memories?

    LOL!!!!! smiley

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,602
    Novica said:
    CaitanyaRupadd said:

    if this is a teething problem I don't want to see the full set of teeth

     

    Fangs for the memories?

    LOL!!!!! smiley

    they already bit me in the ass kiss

  • KeryaKerya Posts: 10,943

    Is somebody able to add https://www.daz3d.com/dforce-c1-spiky-hair-for-genesis-3-and-8 to their wishlist? I can add other things, but this one refuses and says I have to login (I AM logged in and like I said, other things are working fine).

  • kyoto kidkyoto kid Posts: 41,257
    edited November 2020
    DAZ_Rawb said:

    Alright, the data should now show that your platinum club memberships are back.

     

    Log out and back in to get it showing in your account.

    ...signed out signed back in, still showing a "cancelled" status even though the expiration date now is correct: 2021-05-27

    Post edited by kyoto kid on
  • tsroemitsroemi Posts: 2,896

    Uhm, after a test order which seemed to go through just fine, now I can't access my product library anymore, and all the recent orders are set to '0,00' ...

     

  • KeryaKerya Posts: 10,943
    kyoto kid said:
    DAZ_Rawb said:

    Alright, the data should now show that your platinum club memberships are back.

     

    Log out and back in to get it showing in your account.

    ...signed out signed back in still showing a "cancelled" status even though the expiration date now is correct: 2021-05-27

     

    If you are seeing the PC forums and discounts in the store it is just a small error that will be fixed ... soon.

  • martin36martin36 Posts: 178
    edited November 2020

    No discount at all in the cart. Item is -30% but if you add to cart it will show 0% and full price. 

    Post edited by martin36 on
  • ytetsuytetsu Posts: 46

    I found my pc+ status is "cancelled" on subscription page.
    I did not cancel.
    And according to membership info , the expiration date is 2021-08-14.

    Do I need to contact DAZ3D support to fix this

  • KeryaKerya Posts: 10,943
    ytetsu said:

    I found my pc+ status is "cancelled" on subscription page.
    I did not cancel.
    And according to membership info , the expiration date is 2021-08-14.

    Do I need to contact DAZ3D support to fix this

     

    No, it is a known error at the moment.

  • kyoto kidkyoto kid Posts: 41,257
    edited November 2020
    maradco said:

    No discount at all in the cart. Item is -30% but if you add to cart it will show 0% and full price. 

    ...yeah that's the same thing I'm getting.

    Well going to put everything I had selected Saturday night back in the cart and hope when I get up later the prices will be correct. 

    Post edited by kyoto kid on
  • KeryaKerya Posts: 10,943

    Product library: some products show up, some don't without rhyme or reason ...

This discussion has been closed.