Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • Cris PalominoCris Palomino Posts: 11,611
    edited May 2022

    ecks201 said:

    ecks201 said:

    ecks201 said:

    Render Doctor | Daz 3D

    Showing up in the 56% OFF Remarkable Artist Items sale, but not actually showing any sale discount on the product page.

    Just spotted that this is actually across a number of items. Any utility product in this sale is affected.

    Examples:
    Ghost Dynamics | Daz 3D
    Camera View Optimizer | Daz 3D
    Face Mojo - Facial MoCap Retargeting for Genesis 8 Males | Daz 3D
    HeadShop 13 with LoveChild Macintosh | Daz 3D

    New sale today, all of the above (including Render Doctor) are still broken.
    The prices have changed, but it's impossible to tell from what and by what percentage.

    I show Render Doctor at 66% since I'm a Daz+ member. 
    Edit: when logged out, it shows the expected 57%. In both cases, the product page showed the discounted price.

    Post edited by Cris Palomino on
  • ecks201ecks201 Posts: 446
    edited May 2022

    Cris Palomino said:

    ecks201 said:

    ecks201 said:

    ecks201 said:

    Render Doctor | Daz 3D

    Showing up in the 56% OFF Remarkable Artist Items sale, but not actually showing any sale discount on the product page.

    Just spotted that this is actually across a number of items. Any utility product in this sale is affected.

    Examples:
    Ghost Dynamics | Daz 3D
    Camera View Optimizer | Daz 3D
    Face Mojo - Facial MoCap Retargeting for Genesis 8 Males | Daz 3D
    HeadShop 13 with LoveChild Macintosh | Daz 3D

    New sale today, all of the above (including Render Doctor) are still broken.
    The prices have changed, but it's impossible to tell from what and by what percentage.

    I show Render Doctor at 66% since I'm a Daz+ member. 
    Edit: when logged out, it shows the expected 57%. In both cases, the product page showed the discounted price.

    But did your page show the full price and the discount percentage? That's the point I'm trying to make.
    The product needs to display those so that we can check the stated discount price.

    Back calulating I'm assuming that $35.95 is the full price?

    Post edited by ecks201 on
  • Cris PalominoCris Palomino Posts: 11,611

    ecks201 said:

    Cris Palomino said:

    ecks201 said:

    ecks201 said:

    ecks201 said:

    Render Doctor | Daz 3D

    Showing up in the 56% OFF Remarkable Artist Items sale, but not actually showing any sale discount on the product page.

    Just spotted that this is actually across a number of items. Any utility product in this sale is affected.

    Examples:
    Ghost Dynamics | Daz 3D
    Camera View Optimizer | Daz 3D
    Face Mojo - Facial MoCap Retargeting for Genesis 8 Males | Daz 3D
    HeadShop 13 with LoveChild Macintosh | Daz 3D

    New sale today, all of the above (including Render Doctor) are still broken.
    The prices have changed, but it's impossible to tell from what and by what percentage.

    I show Render Doctor at 66% since I'm a Daz+ member. 
    Edit: when logged out, it shows the expected 57%. In both cases, the product page showed the discounted price.

    But did your page show the full price and the discount percentage? That's the point I'm trying to make.
    The product needs to display those so that we can check the stated discount price.

    Back calulating I'm assuming that $35.95 is the full price?

    Reported 

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    Well if there was a glitch I've missed it. All I see are rather meh offerings. Used that 80% Flash offer from yesterday but even that one only on one smaller bundle. Boy even 80% off made me not get those recent high priced bundles.

  • timetwisttimetwist Posts: 52

    I feel like the value of my Daz+ subscription dwindles daily.  Base prices keep climbing and discounts keep diminishing.  Sales are lackluster and generally contain hidden conditions that prevent any possibility of using my coupons.

    When I finally do see a price that catches my eye, I'll add it to my cart only to discover that the price mysteriously goes up.  When this occurred in the past, I'd usually be able to purchase my cart and send off a detailed message to customer support, confident that they'd be able to sort it out for me and that the worst case scenario was that I'd end up with some store credit.  In all of my recent interactions, support either no longer cares, or has directions from management to not fix things and make the process as complicated as possible.

    It's disheartening and I find myself barely even bothering to check the sales anymore.  I no longer bother to post my cart problems to the forums because I feel that the likelihood that they'll be fixed before I can A) find time to get back to check the site and B) have the extremely limited and heavily conditioned sale still happening are slim to none.

    I want to see the artists rewarded and I want to ensure Daz gets enough of a cut to keep their site profitable and be able to fund their excellent free software.  However, the current state of things just feels very greedy.  It's a 100% digital product and from what I can observe, there should be very little overhead once the product is developed.  This hobby seems to be growing and the amount of content being produced seems to be ever expanding.  I don't feel that the costs of hosting the site and paying artists could possibly be raising at the rate that their base product prices are going up.

    Maybe I was simply spoiled with the previous pricing and sales.  Maybe they Daz was struggling to survive under that sales model.  Maybe they are readjusting their pricing to ensure that artists get a bigger cut and are rewarded better for their efforts.  Maybe all of the extra cash is being funneled into development of new features and improvements for Daz Studio.  But... they have a brand new revenue stream for licensing assets for use in games and the metaverse that seems like it is pure profit.  Tech costs for website hosting should generally be dwindling as their user base increases and they get more bulk pricing from their CDN vendor / hosting solution.

    To me, it just feels greedy.  You can argue that all my entire rant is just based on my feelings and perception.  But the reality is that my feelings and perceptions affects my purchasing habits.  So if you only care about facts, I spend much less on 3D content today than I once did.  Anyone at Daz can look up what I used to spend at their site versus what I spend today.  They can see how many coupons and offers I used to avail myself to versus how many now go ignored.  They can see how frequently I add items to my cart and ultimately empty it in frustration without finalizing a purchase.  They can review the support tickets I've filled and review how once upon a time I gave Daz the highest accolades for their service whereas now I've expressed my constant frustration at the lack of resolution I've felt.

    They can see it all, but do they care?  Maybe hobby artists who wait for heavy discounts to get the most content for their dollar aren't a target audience anymore.  Maybe occasional heavy sales change the buying habits of all their users to the point where eveyone waits for those deals and they stop participating in regular sales.  But I don't feel that's the case.  And while I wait for things to change back more towards what I'm used to, I'm simply not spending the amount of money I used to.

  • WandWWandW Posts: 2,845
    edited May 2022
    Well said, Timetwist.... PS; my 2500th post of the Forum's current incarnation!
    Post edited by WandW on
  • Richard HaseltineRichard Haseltine Posts: 102,379

    If the price goes up that probably means the original price was an error, so there isn't really anything to fix. It happened on Monday but that was the first time for a while, I think.

  • timetwisttimetwist Posts: 52

    I don't hold a grudge for a company wanting to make a profit.  However, I feel like Daz is continually pulling in a bigger piece of the pie while we get ever less value for our dollar.

    Regarding Richard's comment that prices going up in the cart is likely due to a pricing error, I deeply respect you and the job you do for this community but I'm getting rather sick of continually hearing that.  If it was a rare occurance, I'd be a lot more forgiving.  But to see one price on the front page, and a different price in my cart, for multiple products, and see it repeated for multiple sales, it's a hollow excuse.  In the days where I could get the published price honored with a request to customer service, it was an inconvinience.  It would get fixed, you would get my money, and I would be happy to get the deal.

    Today, it seems like a constant bait-and-switch. It's implied that I should accept the fact that the site frequently advertises false prices and I should just expect to pay more when I go to make a purchase.  Sorry, but I don't agree with that logic.  Every time it happens, my time is wasted and it it makes me even less likely to look at the next sale.

  • James_HJames_H Posts: 1,046

    I accept that mistakes over prices happen. What I find harder are the progressive changes that make a mug out of the customer. Here's a Gift Card at 18%, then two days later a Gift Card at 20%. Or a 10% reducation the next day on the price paid for something new. At least the larger scale sales of the last few days are so complicated that no-one (unless very dedicated) could work out what on earth is going on or remember all the changes.

  • AtiAti Posts: 9,139

    The promo images and text description indicate that https://www.daz3d.com/ajc-dynamic-ski-line-outfit-goggles-for-genesis-8-and-81-females and https://www.daz3d.com/ajc-dynamic-ski-line-outfit-boots-for-genesis-8-and-81-females are be part of https://www.daz3d.com/ajc-dynamic-ski-line-outfit-accessories-for-genesis-8-and-81-females, but the store does not list them as either being part of that bundle (on the bundle page), or being included in that bundle (on the individual product page).

  • Cris PalominoCris Palomino Posts: 11,611

    Ati said:

    The promo images and text description indicate that https://www.daz3d.com/ajc-dynamic-ski-line-outfit-goggles-for-genesis-8-and-81-females and https://www.daz3d.com/ajc-dynamic-ski-line-outfit-boots-for-genesis-8-and-81-females are be part of https://www.daz3d.com/ajc-dynamic-ski-line-outfit-accessories-for-genesis-8-and-81-females, but the store does not list them as either being part of that bundle (on the bundle page), or being included in that bundle (on the individual product page).

    i'll ask, but don't expect changes, if any, till tomorrow. 

  • CybersoxCybersox Posts: 9,082

    The 62% off on the 'Spring Skiing' New Releases that's supposed to apply when the Ski Bundle is in the cart isn't currently applying. 

    And while I'm here in the complait thread, exactly what the heck kind of cold weather outfit is the dforce Puffer Coat outfit supposed to be when it doesn't come with appropriate shoes?  Is it meant to be paired with a nice pair of pumps or stilettos? Or is that old saw about making women walk through the snow barefoot in winter really a common a thing in DAZ-land...?  

  • Cris PalominoCris Palomino Posts: 11,611

    This is not a complaint thread. It would be great to stick to specific sales issues,so we can handle them faster. Muddying the thread with other things just means we can miss things or delay things. There are plenty of other threads for complaining. I'll check on your issue.

  • Cris PalominoCris Palomino Posts: 11,611

    The category text was incorrect and has now been corrected.

  • timetwist said:

    I feel like the value of my Daz+ subscription dwindles daily.  Base prices keep climbing and discounts keep diminishing.  Sales are lackluster and generally contain hidden conditions that prevent any possibility of using my coupons.

    When I finally do see a price that catches my eye, I'll add it to my cart only to discover that the price mysteriously goes up.  When this occurred in the past, I'd usually be able to purchase my cart and send off a detailed message to customer support, confident that they'd be able to sort it out for me and that the worst case scenario was that I'd end up with some store credit.  In all of my recent interactions, support either no longer cares, or has directions from management to not fix things and make the process as complicated as possible.

    It's disheartening and I find myself barely even bothering to check the sales anymore.  I no longer bother to post my cart problems to the forums because I feel that the likelihood that they'll be fixed before I can A) find time to get back to check the site and B) have the extremely limited and heavily conditioned sale still happening are slim to none.

    I want to see the artists rewarded and I want to ensure Daz gets enough of a cut to keep their site profitable and be able to fund their excellent free software.  However, the current state of things just feels very greedy.  It's a 100% digital product and from what I can observe, there should be very little overhead once the product is developed.  This hobby seems to be growing and the amount of content being produced seems to be ever expanding.  I don't feel that the costs of hosting the site and paying artists could possibly be raising at the rate that their base product prices are going up.

    Maybe I was simply spoiled with the previous pricing and sales.  Maybe they Daz was struggling to survive under that sales model.  Maybe they are readjusting their pricing to ensure that artists get a bigger cut and are rewarded better for their efforts.  Maybe all of the extra cash is being funneled into development of new features and improvements for Daz Studio.  But... they have a brand new revenue stream for licensing assets for use in games and the metaverse that seems like it is pure profit.  Tech costs for website hosting should generally be dwindling as their user base increases and they get more bulk pricing from their CDN vendor / hosting solution.

    To me, it just feels greedy.  You can argue that all my entire rant is just based on my feelings and perception.  But the reality is that my feelings and perceptions affects my purchasing habits.  So if you only care about facts, I spend much less on 3D content today than I once did.  Anyone at Daz can look up what I used to spend at their site versus what I spend today.  They can see how many coupons and offers I used to avail myself to versus how many now go ignored.  They can see how frequently I add items to my cart and ultimately empty it in frustration without finalizing a purchase.  They can review the support tickets I've filled and review how once upon a time I gave Daz the highest accolades for their service whereas now I've expressed my constant frustration at the lack of resolution I've felt.

    They can see it all, but do they care?  Maybe hobby artists who wait for heavy discounts to get the most content for their dollar aren't a target audience anymore.  Maybe occasional heavy sales change the buying habits of all their users to the point where eveyone waits for those deals and they stop participating in regular sales.  But I don't feel that's the case.  And while I wait for things to change back more towards what I'm used to, I'm simply not spending the amount of money I used to.

    Same here, for years I spent often hundreds of $ each month on digital goods here (of which I have used less than 1%). Nowadays, I almost stopped buying things.

    Overall, a very stupid business move as essentially they block me from giving them money for free. (and yes, I do understand the basic mechanics of their business)

     

  • DarkS474DarkS474 Posts: 154

    The Interactive License option just disappeared on this product:

    https://www.daz3d.com/spider-mech-for-genesis-8-and-81-male

    The Female version of this one still has the option. The option was there 1-2 days ago for both.

     

  • Richard HaseltineRichard Haseltine Posts: 102,379

    DarkS474 said:

    The Interactive License option just disappeared on this product:

    https://www.daz3d.com/spider-mech-for-genesis-8-and-81-male

    The Female version of this one still has the option. The option was there 1-2 days ago for both.

    We will ask.

  • Charlie JudgeCharlie Judge Posts: 12,868

    Cris Palomino said:

    This is not a complaint thread. It would be great to stick to specific sales issues,so we can handle them faster. Muddying the thread with other things just means we can miss things or delay things. There are plenty of other threads for complaining. I'll check on your issue.

    No. This thread was originally started as a place to discuss all aspects of current sales. And now it is supposed to be only for sale problems ??? 

  • shadem980shadem980 Posts: 50
    edited June 2022

    Still not seeing the 62% off happen in the cart for the Spring Skiing New Releases when purcashing the Ski Bundle.
    image image

    6122.jpg
    1770 x 1200 - 1M
    6122cart.jpg
    1020 x 435 - 136K
    Post edited by shadem980 on
  • FenixPhoenixFenixPhoenix Posts: 3,111
    edited June 2022

    @shadeem980 mine says something different:

    Copy.PNG
    1513 x 873 - 1M
    Post edited by FenixPhoenix on
  • CybersoxCybersox Posts: 9,082

    Cris Palomino said:

    The category text was incorrect and has now been corrected.

    If you were referring to my post, no, it hasn't changed and still reads the same as of 11:52 AM DAZ time.  I double checked on both Firefox and Edge, and then on my Fire, and finally on my LG phone and it's the same on all of those.   

  • Richard HaseltineRichard Haseltine Posts: 102,379

    Cybersox said:

    Cris Palomino said:

    The category text was incorrect and has now been corrected.

    If you were referring to my post, no, it hasn't changed and still reads the same as of 11:52 AM DAZ time.  I double checked on both Firefox and Edge, and then on my Fire, and finally on my LG phone and it's the same on all of those.   

    Probably a cache issue, I see the revised text - but it had already been corrected by the time I came on this morning.

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited June 2022

    Richard Haseltine said:

    Cybersox said:

    Cris Palomino said:

    The category text was incorrect and has now been corrected.

    If you were referring to my post, no, it hasn't changed and still reads the same as of 11:52 AM DAZ time.  I double checked on both Firefox and Edge, and then on my Fire, and finally on my LG phone and it's the same on all of those.   

    Probably a cache issue, I see the revised text - but it had already been corrected by the time I came on this morning.

    Maybe a cloudflare cache error? I am still seing the old incorrect text despite a hard refresh. 

    Post edited by Charlie Judge on
  • Richard HaseltineRichard Haseltine Posts: 102,379

    Charlie Judge said:

    Richard Haseltine said:

    Cybersox said:

    Cris Palomino said:

    The category text was incorrect and has now been corrected.

    If you were referring to my post, no, it hasn't changed and still reads the same as of 11:52 AM DAZ time.  I double checked on both Firefox and Edge, and then on my Fire, and finally on my LG phone and it's the same on all of those.   

    Probably a cache issue, I see the revised text - but it had already been corrected by the time I came on this morning.

    Maybe a cloudflare cache error? I am still seing the old incorrect text despite a hard refresh. 

    Yes, I was assumiong a cache between you and Daz rather than locally.

  • kervalakervala Posts: 186

    Shouldn't bundles with all items already owned be free with the "Complete Your Bundle Collection!" deal ?

    In my case, I already own "Tara 8 World Adventurer Mega Bundle" so I have all products of "Tara 8 Fierce Adventurer Bundle", but when I add it to my cart I can purchase it for $19.04 :(

     

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited June 2022

    kervala said:

    Shouldn't bundles with all items already owned be free with the "Complete Your Bundle Collection!" deal ?

    In my case, I already own "Tara 8 World Adventurer Mega Bundle" so I have all products of "Tara 8 Fierce Adventurer Bundle", but when I add it to my cart I can purchase it for $19.04 :(

     

    Same here. I'm not sure what the offer " Get these Daz Original Bundles for 50% OFF* the price of the Items you don't own" means but I am still required to pay for bundles where I own all the items. Please clarify and fix.

    Post edited by Charlie Judge on
  • YacomoYacomo Posts: 38

    Same for me - somehow these 'complete your bundle' deals never seem to add up properly. I'm sure, I'd be tempted to complete several bundles if the deals were good. But I've yet to experience a deal where it wouldn't be cheaper to buy the missing items individually in one of the more or less regular 60-70% of sales. And just to complete them in the hopes the completed bundle will give me some discount on something else sometime in the future? frown

  • y3kmany3kman Posts: 802

    If I don't own anything from a bundle, am I supposed to get 50% off the current price?

  • ioonrxoonioonrxoon Posts: 894

    While logic tells me this can't possibly be right, that offer reads to me as: pay full price for items you don't own but only pay half price for those you own.

     

    I take it there's no way of using the daz+ coupon on today's bundle, without it taking off a percentage of the free 13$ selection items as well, right?

  • James_HJames_H Posts: 1,046

    Just to add: seeing the same with Merlin Starter (when I own Pro) and Arcadia (when I own a sub-bundle).

This discussion has been closed.