HeadShop OneClick Submitted to DAZ - Best in Class! (Commercial)

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Comments

  • I thought this was fixed. "can't find plugin" after a session in Skype with Laslo.  I shut down DS and did other stuff most of the day. When I restared DS the same problem has returned.

    Grrrrfrown

  • I succesfully installed the product. When I lauch it it works as per the instruction. After adjusting the autopoints to satisfaction I hit export and get the following:


    Followed by

    and

    The log states (in part): 

    2016-51-29 15:51:28.352 Exported file: C:\Users\jdswe\AppData\Roaming\DAZ 3D\Studio4\temp\FaceShop\fs3d.obj

    2016-54-29 15:54:51.176 Reading fs.obj

    2016-54-29 15:54:51.256 Vertex count mismatch in Morph Loader

    2016-54-29 15:54:51.259 Morph Loader reported no effect for the following file(s):

    2016-54-29 15:54:51.259 I:/My DAZ 3D Library/Runtime/FaceShop/fs/fs.obj

    This happens whether it is G2 or G3.

    Suggestions?  Fairly new at all this and I am really looking forward to playing with this product.

    Thanks!

     

  • nonesuch00nonesuch00 Posts: 18,293
    edited November 2016

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Post edited by nonesuch00 on
  • Mart1n71Mart1n71 Posts: 129

    Am I missing something here with my installation? 'Enter Licence Key' what licence key? All I have is a zip folder with a 32 and 64 bit installer, and a README2.PDF but no mention of a licence key. 

  • nonesuch00nonesuch00 Posts: 18,293

    Am I missing something here with my installation? 'Enter Licence Key' what licence key? All I have is a zip folder with a 32 and 64 bit installer, and a README2.PDF but no mention of a licence key. 

    https://www.daz3d.com/downloader/customer/serialnumbers

     

  • It is an installation issue. Please watch the installation movie. Observe where the HeadShop folder should be (inside c:/Program Files/DAZ 3D folder), and where the three other items go (inside c:/Program Files/DAZ 3D/DAZStudio4).

    Am I missing something here with my installation? 'Enter Licence Key' what licence key? All I have is a zip folder with a 32 and 64 bit installer, and a README2.PDF but no mention of a licence key. 

    License is in your DAZ/My Account/Serials

  • Mart1n71Mart1n71 Posts: 129

    Got it. Thank you. 

  • HavosHavos Posts: 5,392

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Meryl Streep?

  • nonesuch00nonesuch00 Posts: 18,293
    Havos said:

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Meryl Streep?

    Yes, pretty good aren't they?

  • HavosHavos Posts: 5,392
    Havos said:
    Yes, pretty good aren't they?

    Well, not sure about the "they", I got it pretty much from the left shot alone, the high cheek bones are very distinctive of her, although the right one is also reasonably close. I don't think the middle one looks much like her.

  • nonesuch00nonesuch00 Posts: 18,293
    Havos said:
    Havos said:
    Yes, pretty good aren't they?

    Well, not sure about the "they", I got it pretty much from the left shot alone, the high cheek bones are very distinctive of her, although the right one is also reasonably close. I don't think the middle one looks much like her.

    Well, I noticed the cheekbones too but I was wondering how much of me recognizing the way she characteristically purses her lips and looks away helped me recognize her or are those 'pursed lips' her 'relaxed lips'? The noses on all three are the closest. Not sure but it's the one on the left that is the most recognizable. It must be very hard to get such SW to work good.

  • StezzaStezza Posts: 8,219
    Stezza said:

    is there a video to show how to do the profile... it's not user friendly enough for me to work out!

    Hmmm. Have your looked under the Help menu? (logical place to find help). Yes, there's a how to video for profile.

    OK.. I have checked out the help but it doesn't match what the program is showing and the profile morph doesn't work.. either that or I'm a reptilian! surprise

    and it doesn't recognise a lot of faces in my photos still.. there should be a manual overide when auto doesn't detect an obvious face.

  • info_b3470fa520info_b3470fa520 Posts: 897
    edited November 2016
    Stezza said:
    Stezza said:

    is there a video to show how to do the profile... it's not user friendly enough for me to work out!

    Hmmm. Have your looked under the Help menu? (logical place to find help). Yes, there's a how to video for profile.

    OK.. I have checked out the help but it doesn't match what the program is showing and the profile morph doesn't work.. either that or I'm a reptilian! surprise

    and it doesn't recognise a lot of faces in my photos still.. there should be a manual overide when auto doesn't detect an obvious face.

    If OneClick works, profile should work, too. Please watch profile tech help and video under the Help menu.

    About auto detect: it really works when you have a decnt size photo (1000x1000 or larger). 

    Post edited by info_b3470fa520 on
  • hello all i have got mine working now. i had an older version of faceshop and had to remove it to get headshop one click to work. once i removed faceshop 8 i then reinstall headshop one click and it work just fine now. thank you for your time and help Laslo.

  • I hate to sound ignorant, but I use a Mac computer and I noticed the that the files are incompatible with my computer. Is there something I'm missing other than a windows computer? Will there be an update for macs or no?

  • Stezza said:
    Stezza said:

    is there a video to show how to do the profile... it's not user friendly enough for me to work out!

    Hmmm. Have your looked under the Help menu? (logical place to find help). Yes, there's a how to video for profile.

    OK.. I have checked out the help but it doesn't match what the program is showing and the profile morph doesn't work.. either that or I'm a reptilian! surprise

    and it doesn't recognise a lot of faces in my photos still.. there should be a manual overide when auto doesn't detect an obvious face.

    If OneClick works, profile should work, too. Please watch profile tech help and video under the Help menu. About auto detect: it really works when you have a decnt size photo (1000x1000 or larger). 

  • I hate to sound ignorant, but I use a Mac computer and I noticed the that the files are incompatible with my computer. Is there something I'm missing other than a windows computer? Will there be an update for macs or no?

    OneClick is Windows only. We will NOT have a Mac version

  • bicc39bicc39 Posts: 589

    Favor, apologies, explanation....all in one.

    Explanation, over the past few weeks have purchased and received refunds for two daz products.

    In both cases the reason was fairly simple, I am a beginner, slow witted and used to the type of product you click

    and it appears. The merchants that created the products I purchased, assumed I had been doing this for years and

    was a graduate of MIT. One got insulted when after two frustrating days I asked a question.

    Both suffered the same problem either no or incomplete/inadequate documentation.

    From what I have read here you appear to really support your product and care about the customer.

    I really want this product, can really use this product, but with two refunds already scared about another.

    Is this product documented? Is is possible to see the documention prior to purchase?

    The apologies are rather obvious, I am indirectly blaming you and assuming you are in the same league as the

    other two clowns.

    Thank you in advance

  • outrider42outrider42 Posts: 3,679

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Does FaceGen give different results between Genesis 2 and 3? I didn't splurge on the FG Pro because the difference was quite steep. But if it works better on G3, I may think about making that plunge.

    For everyone: It would be helpful to see the source pictures people are using, if that's ok. The reason why is because of how important the quality and pose of the source pic is for these products. Maybe we could even test each other's pics to see how each of us compare!

    I really, really wish One Click/Headshop could blend the created face texture into the skin. It stands out a lot so much. These forehead seems are crazy.

    One more thing...I read a response from one user that moving all of their Daz content to one location solved their install problem. But I cannot do that. I have Daz content spread over 2 hard drives because I cannot fit it all on one hard drive. My C drive is a 500GB SSD and it is crammed full. Does that mean One Click will not install for me?

  • nonesuch00nonesuch00 Posts: 18,293
    edited November 2016

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Does FaceGen give different results between Genesis 2 and 3? I didn't splurge on the FG Pro because the difference was quite steep. But if it works better on G3, I may think about making that plunge.

    For everyone: It would be helpful to see the source pictures people are using, if that's ok. The reason why is because of how important the quality and pose of the source pic is for these products. Maybe we could even test each other's pics to see how each of us compare!

    I really, really wish One Click/Headshop could blend the created face texture into the skin. It stands out a lot so much. These forehead seems are crazy.

    One more thing...I read a response from one user that moving all of their Daz content to one location solved their install problem. But I cannot do that. I have Daz content spread over 2 hard drives because I cannot fit it all on one hard drive. My C drive is a 500GB SSD and it is crammed full. Does that mean One Click will not install for me?

    I will generate FaceGen Pro morphs of the prior tests tomorrow using Genesis 2 & Genesis and then post but if memory serves right they looked pretty much identical to me.

    From what I've read elsewhere you can use GenX2 to transfer morphs between V4/M4/Genesis/Genesis 2/Genesis 3 so whather you get FaceGen Pro to generate Genesis 3 morphs depends on if you think GenX2 transfers a FaceGen Pro Genesis or Genesis 2 morph exactly to Genesis 3. I think it would be the case that FaceGen Pro would do the better job but I don't own GenX2 to test that guess out.

    Post edited by nonesuch00 on
  • outrider42outrider42 Posts: 3,679

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Does FaceGen give different results between Genesis 2 and 3? I didn't splurge on the FG Pro because the difference was quite steep. But if it works better on G3, I may think about making that plunge.

    For everyone: It would be helpful to see the source pictures people are using, if that's ok. The reason why is because of how important the quality and pose of the source pic is for these products. Maybe we could even test each other's pics to see how each of us compare!

    I really, really wish One Click/Headshop could blend the created face texture into the skin. It stands out a lot so much. These forehead seems are crazy.

    One more thing...I read a response from one user that moving all of their Daz content to one location solved their install problem. But I cannot do that. I have Daz content spread over 2 hard drives because I cannot fit it all on one hard drive. My C drive is a 500GB SSD and it is crammed full. Does that mean One Click will not install for me?

    I will generate FaceGen Pro morphs of the prior tests tomorrow using Genesis 2 & Genesis and then post but if memory serves right they looked pretty much identical to me.

    From what I've read elsewhere you can use GenX2 to transfer morphs between V4/M4/Genesis/Genesis 2/Genesis 3 so whather you get FaceGen Pro to generate Genesis 3 morphs depends on if you think GenX2 transfers a FaceGen Pro Genesis or Genesis 2 morph exactly to Genesis 3. I think it would be the case that FaceGen Pro would do the better job but I don't own GenX2 to test that guess out.

    I have GenX2, but I've had lots of trouble getting it to port my Genesis 2 characters. It works great for V4/M4/G1, though. I think its due to my file structure, but I haven't really looked into to much. Porting the skin from G2 is another thing, too, and I've only been successful with base G2. With that in mind, it might be a good thing if FG makes nearly identical results for G2/3 until I get that figured out.

    If you happen to have a skin that is the same between G2/3, that might make the comparison between the One Click morphs a bit more fair. Taking a closer look at your pics, I think they might be a closer match to each other than they appear to be because of how the different skins.

  • I was hoping someone couild tell me where the error log files are written to

    I get 2 errors after hitting expot. One is something about morphs having no effect the other is just a general error. Both say to look at the log files but I am not sure where those are at.

     

    Thanks

  • OK so the two errors I get are

    1. One or more of the files had no effect

    2. An unexpected error while creating the morph

  • nonesuch00nonesuch00 Posts: 18,293

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Does FaceGen give different results between Genesis 2 and 3? I didn't splurge on the FG Pro because the difference was quite steep. But if it works better on G3, I may think about making that plunge.

    For everyone: It would be helpful to see the source pictures people are using, if that's ok. The reason why is because of how important the quality and pose of the source pic is for these products. Maybe we could even test each other's pics to see how each of us compare!

    I really, really wish One Click/Headshop could blend the created face texture into the skin. It stands out a lot so much. These forehead seems are crazy.

    One more thing...I read a response from one user that moving all of their Daz content to one location solved their install problem. But I cannot do that. I have Daz content spread over 2 hard drives because I cannot fit it all on one hard drive. My C drive is a 500GB SSD and it is crammed full. Does that mean One Click will not install for me?

    I will generate FaceGen Pro morphs of the prior tests tomorrow using Genesis 2 & Genesis and then post but if memory serves right they looked pretty much identical to me.

    From what I've read elsewhere you can use GenX2 to transfer morphs between V4/M4/Genesis/Genesis 2/Genesis 3 so whather you get FaceGen Pro to generate Genesis 3 morphs depends on if you think GenX2 transfers a FaceGen Pro Genesis or Genesis 2 morph exactly to Genesis 3. I think it would be the case that FaceGen Pro would do the better job but I don't own GenX2 to test that guess out.

    I have GenX2, but I've had lots of trouble getting it to port my Genesis 2 characters. It works great for V4/M4/G1, though. I think its due to my file structure, but I haven't really looked into to much. Porting the skin from G2 is another thing, too, and I've only been successful with base G2. With that in mind, it might be a good thing if FG makes nearly identical results for G2/3 until I get that figured out.

    If you happen to have a skin that is the same between G2/3, that might make the comparison between the One Click morphs a bit more fair. Taking a closer look at your pics, I think they might be a closer match to each other than they appear to be because of how the different skins.

    OK, for the male figures I tested with OneClick & FaceGen I did use the same Caleb for M4 / Genesis on the FaceGen Pro & OneClick results.

    For the famous actress I didn't but I will try to get my products working that allow that as goodness knows I paid enough money for all that and I'll repost the actress comparison.

    For your request to see the FaceGen Pro results with Genesis, Genesis 2, and Genesis 3 I did so for both a male figure and female figure. The male figure has the same skin texture in all three but not yet the female. I need to find the Genesis or V4 texture I think works best with her but even without the matching textures you can pretty easiliy see geometrically the face is the same. At least to my untrained non-artist eye.

    To see those 2 tests (the last two images in my 'DAZ Driver's License Gallery') since it is not a review or bug report about OneClick I will not post it here, follow the link to my Gallery & the comparison is there.

     

  • When I try to move the autodots, I get the hand when I hover over but clicking and dragging does NOT move them. Any ideas? 

  • nonesuch00nonesuch00 Posts: 18,293

    OK, another comparison of Facegen Pro with OneClick. I still get the RH.OneClick error when I export the morph but if you have the right picture and it's focused picture then OneClick gives as almost good results as FaceGen Pro. You have to get good, unblurry pictures though and it's better to use one focused picture instead of a focused & a blurry picture(s).

    Famous Person - Left to Right - FaceGen Pro & Genesis 3 Female | OneClick & Genesis 2 Female | OneClick & Genesis 3 Female

    All use the same frontal picture and no profile pictures. I had to manually place to dots on FaceGen pro but OneClick autoselected the dots. I did not check the autoselected dots on OneClick or make other adjustments besides using DAZ Genesis 2 & Genesis 3 Female default textures.

    All that said though, it's the FaceGen picture is the one I look at and go, 'That looks like her.' One thing I should add though, is how much of FaceGen's very good likeness of this famous person is copying her expression which seemed to be neutral but actually she does seem to habitually purse her lips. 

    Does FaceGen give different results between Genesis 2 and 3? I didn't splurge on the FG Pro because the difference was quite steep. But if it works better on G3, I may think about making that plunge.

    For everyone: It would be helpful to see the source pictures people are using, if that's ok. The reason why is because of how important the quality and pose of the source pic is for these products. Maybe we could even test each other's pics to see how each of us compare!

    I really, really wish One Click/Headshop could blend the created face texture into the skin. It stands out a lot so much. These forehead seems are crazy.

    One more thing...I read a response from one user that moving all of their Daz content to one location solved their install problem. But I cannot do that. I have Daz content spread over 2 hard drives because I cannot fit it all on one hard drive. My C drive is a 500GB SSD and it is crammed full. Does that mean One Click will not install for me?

    I will generate FaceGen Pro morphs of the prior tests tomorrow using Genesis 2 & Genesis and then post but if memory serves right they looked pretty much identical to me.

    From what I've read elsewhere you can use GenX2 to transfer morphs between V4/M4/Genesis/Genesis 2/Genesis 3 so whather you get FaceGen Pro to generate Genesis 3 morphs depends on if you think GenX2 transfers a FaceGen Pro Genesis or Genesis 2 morph exactly to Genesis 3. I think it would be the case that FaceGen Pro would do the better job but I don't own GenX2 to test that guess out.

    I have GenX2, but I've had lots of trouble getting it to port my Genesis 2 characters. It works great for V4/M4/G1, though. I think its due to my file structure, but I haven't really looked into to much. Porting the skin from G2 is another thing, too, and I've only been successful with base G2. With that in mind, it might be a good thing if FG makes nearly identical results for G2/3 until I get that figured out.

    If you happen to have a skin that is the same between G2/3, that might make the comparison between the One Click morphs a bit more fair. Taking a closer look at your pics, I think they might be a closer match to each other than they appear to be because of how the different skins.

    OK, well I have a product to move V4 textures to Genesis 2 Female but none to move to Genesis 3 Female. I also own no products to move Genesis 2 textures to Genesis 3 textures because my collection of characters is not big enough. Maybe with future sales my collection will grow.

    Anyway, I did redo the texture in my famous actress comparison to make them look alike as possible. The 1st & 3rd character are both Genesis 3, the 1st is FaceGen Pro & the 3rd OneClick so those should theorectically look nearly identical. The middle is Genesis 2 & OneClick with the same eyes but I had to use a Genesis 2 texture instead. They both use the same looking straight ahead expressionless professional picture that is over 1000x1000 pixels.

    So compare and pick the one that you like best.

     

  • outrider42outrider42 Posts: 3,679

    The first one just about nails it. With the different skin, I think I actually like the G2 One Click more than the G3. Maybe it is the angle she is at, or the skin, but it looks sort of like a younger version of her. The 3rd...doesn't work at all, its a totally different person.

  • wolf359wolf359 Posts: 3,834
    edited November 2016

    Hmmm I shall stick with custom scuplting in MODO for creating likeness of real  life people

    Understand I am all for automated solutions when the results achieve my creative objectives.


    No offense to any of the usrs here or the creator of the product but the likenesses posted here look too much like low res game engine avatars from the older versions of Iclone or even the sims.

    anabran-IRayB.jpg
    720 x 509 - 298K
    Post edited by wolf359 on
  • ArtiniArtini Posts: 9,669
    edited November 2016

    I think that nonesuch00 has achieved a great results. I do not care so much about creating 100% of likeness of real life people.

    After all, the different shapes of created heads can provide much needed variation to custom made characters for Genesis 3 and 2.

    And good luck with the creation of custom sculpting in Modo or the other programs with sculpting abilities.

    I prefer faster way, even if one click solution could provide just the base for further customization.

     

    Post edited by Artini on
  • when I open the oneclick interface  is all messed up with many of the buttons hidden or partly visible only and I have to guess what I am clicking on and some do not respond. Is it a problem because i have a 4K system? or what?

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