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Thanks everyone that has contributed to this thread so far in helping illustrate why these changes are not good for the customer. Y'all have expressed this viewpoint much more eloquently, and highlighted the downsides much better than I did in my previous post in this thread.
Also, thanks to the OP for highlighting this issue.
I wasn't a fan of the 'multiple Daz instance' thing being removed, and sorta kinda re-implemented, and now this. As others have noted, whomever is making these decision seems to be detached from everyday Daz users such as ourselves that rely on such functionality when using Daz Studio and when dealing with Daz3D customer service. I did finally submit a ticket for the 'Feed The People' bundle issues just now, after finally giving up that this might be 'automatically fixed' on the Daz server end, and did include my sentiments r.e. the latest changes to the product library pages in that ticket, making it clear that manual download functionality is very important to me, as well as having seemingly trivial information like Order Invoice Numbers and Date Purchased included on the Product Library pages.
Until/Unless we get an official response from Daz3D on these matters, it's very important that others that have issues with these changes sound off as well. So if you are scanning this thread and also are less than happy with the recent changes, kindly make your voices heard as well!
I also am NOT interested in Daz Central and am unhappy with the information being pulled. I've been purchasing products here for almost 20 years and especially need the data regarding the large investment I've made here. This push to use DC is most unwelcome. Please restore the previous layout or a comparable one. This is not cool.
Oh dear. I thought it was a temporary glitch too.
Product library was the best way to find the info on the product (what morphs were included with that thing again?) the order number, the date, the sku, as well as the download link.
Adding my request: please Daz team, bring it back.
Pretty disappointing.
Please, DAZ, bring back useful functionality and info.
Agreed.
All was said by proxy of me and I agree with all the comments and complaints above as well, this is the wrong direction Daz! :-)
It's all very well the Daz people pushing people to use Daz Central, but shouldn't they get it to work first? Half the Holt 8 & Weird West stuff didn't appear in my Central library, neither did Abandoned Restaurant and Toon Eren I bought this morning.
It's the general trend, dumbing down the UI:s and removing "unnecessary" written information, use lots of colors and big nonthreatening fonts for characters that cannot be removed...
I remember seeing a picture of a keyboard with just one button "OK" on it, and at that time it was considered funny.
I agree with everyone, especially when a product has been removed from the store. I make a copy of the product library page for my reference files. I would also like to point that the layout makes it very easy to accidently hit that 'Install DazCentral' link, which I almost did the first time I saw this. As someone who tried DazCentral and messed up my file systems I will never use it. Took me a week or more to fix things and I still find things going weird.
Along with new layouts, the new product pages when you print them as a .pdf. They are a total mess now. The included details are printed above the Artist, SKU... details. I am attaching a .pdf for example.
+1
I loathe Daz Central and object to it being shoved down my throat.
The new page is a lot less useful, it's barely adequate now.
I'm buying less.
1) I don't like how Daz Central is being pushed.
2) I find the quality no where near the consistant quality it used to be; I'm now very picky and return items for reasons I might previously have let go.
3) Relates to 1, but like DIM. I like how it's seperate and easy to use and find products; it doesn't mess anything up and it isn't part of Studio.
4) Some of the chages were great - the new bridges and alternative files .blend for example; except they don't work. They are positioned incorrectly, scaled incorrectly and don't have particularly good shaders. Yes, I've raised a ticket, which has had no response.
5) Customer Service doesn't seem quite as good; in the last couple of months after returning items, I've had to ask them to remove items from my account that were still showing, either three or four times.
I love Daz and what it offers; this is very worrying.
I will also add my voice to those that dislike this change. It is rare for a change to be universally disliked by all forumites, but this one seems to have achieved that.
I am not one of those that hates any change, I am all for innovation, but I like to see at least some sort of improvement has been made. This change has removed all kinds of useful information, and added exactly nothing new in return. How can anyone regard that as an improvement?
And maybe put in a ticket as well to complain about the change and explain why it's a bad idea? As we've been told before that 'DAZ doesn't check the forums' (which I take as "of course we do, but a forum isn't official, so no need to respond unless we want to". A bunch of tickets, in addition to the forum, is a signal boost.
Would that be Technical support or Sales support?
Wish daz would enhance by adding options not taking things away... I would be okay with them changing things as long as they leave links and access to old info. Not too hard to update ui with what daz wants to feature just give us an old tab or drop it to the bottom of the page!
Like if an item is removed from the store, archive the promo pages and preserve for download by new buyers?
Whoever came up with this change should be removed from the decision making process. The Product Library pages are now little more that shoving DazCentral in our face as people feared would happen when it was released. All the order info and product info that was present before needs to return to the Product Library pages and the ad for DazCentral should be removed or you could add info at the bottom for both DIM and DazCentral.
If it were up to me, not only would I put it back to how it used to be, I would add more info. Info such as "Updated on 2/2/2020" and what was fixed. That's just me though, a manual installer, and DIY fixer whenever possible lol.
As I said, I expressed my disappointment r.e. the changes to the product library pages in my ticket, as well as making it clear that manual downloads are important to me.
Update info will more likely be in the readme. But adding a link to the readme in product library would definitely be useful.
Update date/info is a good point. The product page should include that info along with an option to sort the product library by update date from most recent to oldest as at least one other vendor does. (or is that already one of the tag based sort options?)
I don't get why Daz keeps doubling down on Daz Central. Whenever I would need to report an issue, I'd check my Product Library, and there used to be useful information at the top of the page where that HUGE blurb is pushing something no one wants or needs.
This just adds to my suspicion that there's more to Daz Central than just a pretty interface that lacks functionality, and that Daz is gaslighting us.
I suspect they don't add links to the readme's anywhere because a lot of products don't have any.
Nothing much to add to what has already been said, but yes, don't forget about 'us' manual downloaders/installers. Don't have need for any Content Mangler System (yep, that's Mangler and not Management). Using programs like DS, Poser and Vue on a system that's mostly NOT CONNECTED to the internet, and having my own content setup for those 3 programs to work together in a way that suit my needs best means, I do need to have the option for manual installs. It also means I do not have any 'room' for unneccesary backgrounfd tasks slowing down the system or using up resources (even if it is just a fraction). (I don't even have postres... whatever installed; don't need it...)
BTW, there seem to be a bug in the readme section - often when I click on a readme link I first get a "placeholder" page, I have to click one or more times again to get the actual page.
I begin to believe that DAZ sadly didn't learn from the Connect only debacle earlier. A continuing case where two working install methods (manual and DIM) and a Product page that doesn't generate issues are apparently being replaced by worse/damaging methods (DAZ Central).
I note that today opening DIM from the desktop after pruchasing products doesn't show the new purchases, requiring one to go to the new, not improved product to download via DIM, individually. Poor poor choice for a company that relies on customer loyalty.
I was just about to comment the same, the Update info was only thing missing from the old.
For those of us that are using manual download, it would have been a big improvement, if you could have sorted the list according to date of the last update.
In the past if you clicked the Install with DIM button after, it would open DIM and you'd have the items you just purchased filtered. When I tried that yesterday, it opened DIM and didn't select anything. I mean, I usually sort by recent orders first, so it's not the end of the world, but DIM is definitely getting the short end here.
For anyone who likes to install manually: why not download with DIM and then use the zip file you get from DIM to proceed with installation? You can use DIM simply as a download manager and move the zip to a super secret machine or whatever.
Can you get DIM to export ZIps into folders named by SKU? I admit I haven't checked recently and have to get out to go shopping before the local weather hits. I download manually to group templates and installers in folders named by the SKU and product name. Also, so I lknow whaat I'm getting. I'd never be certain that DIM is actually showing me everthing available or someone else decided "he doesn't need to see that" for me.
I screenshoot every product detail page I own and my product library is 232 pages. I encounter the notice above that you show, last night. Yesterday, I downloaded 16 items (3 of which were large bundles) and questioned it's poor functionality. The product page reminded me of a minimilistic cell phone test app. If DAZ is hot on this new look, at least retain the details by having a Details Button that expands to reveal the invoice number sku and date purchased etc. That way we can screen shoot with or without such depending on the purpose. God knows support will go insane during peak sales if we send a product screen shot like the ones I took last night - useless.
I noticed the Central option only appears to be on cherry picked products. Not all new releases have Daz Install eliminated as a choice but some much older ones do. For anyone wanting a quick look at the difference here a shot. The details are ususally redundent of what is on the catelogue/sales page and why have the server populate them twice? But at least populate the fields as columns for ipad/notebook/labtopdesktop users via some css media calls.
Does anyone using Daz Central have export to CVS capabilities? OOPs lol. Maybe that's a bad question to ask because when I did a gateway error hit me.
EDIT: Warning- on some products the sales page showed DIM as install type but Install Ready was not populated. I will add a fifth pic to show sample in a second or three. I always download manually, yet also use DIM to download and install. A few days ago the 20th, not sure, DIM opened with nothing in it and that was blamed on the server and quickly fixed. Was that a snaeak peak at the future of DIM? I often use DIM to transfer purchases to my offline machine (2080ti system) and I know others do the same. I highly recommend everyone create a restore point prior to opening DIM.
If you only comment here on the forums, DAZ won't get your feedback. Everyone should turn in tickets.