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Also my less-than-successful foray into the rap world
So many unsold copies...
No, it's not. Downloads are incorrectly labeled and it takes way more time to find useful information than it used to.
Actually, as this thread suggests, quite a few people do.
It was the easiest to find reference information for products no longer in the store - and the only source of information about the items contained in ad-hoc sale bundles.
...I have one backup drive and am looking at getting another larger one when my next cheque comes through. I like keeping things local and am not a fan of putting my more important or critical work on someone else's server where can be hacked Dropbox security has been breached both last year and more recently.
..I did, and also used the order number and purchase date.
Cool. I still don't want that mess on my computer, I'm still mad about this completely unwarranted and deeply regressive change, and it still feels like Daz is pushing us toward something invasive that the majority neither want nor need. They replaced literally all of the useful info in our on-site product libraries with a DazCentral advertisement, on every single page. Given the timing, I don't find it surprising or unreasonable that people are feeling a bit conspiratorial and bracing for the worst.
I don't upload anything I would consider to be "secure" information, nor would ever recommend someone to do so. If someone hacks into my Dropbox, they won't find passwords or banking info, just the mother lode of gluten free recipes, crochet patterns, and bad fanfiction, plus the occasional scene file that they won't be able to use properly. Maybe they'll see a picture or two of my elf's bits, but that's kinda what I'm making those for in the first place. ;)
I understand being concerned about digital security, and I am. I will always choose local storage first and routinely buy the largest devices I can so that I'm able to store everything. I have a storage shelf filled with nothing but hard drives and anything that I would mind someone else seeing never touches iCloud or Dropbox. That doesn't mean I won't consider a digital backup for certain pieces of non-sensitive information. Our art isn't what hackers are looking for. YMMV, of course, but I'm personally not going to lose sleep over someone getting a glimpse of my 20-something character's "anatomical elements," or my recipe for black bean brownies.
The limoncello bundt cake recipe, of course, is another matter entirely.
I read those descriptions and checked purchase information all the time. Today I was trying to figure out when I bought the OceanQueen Megabundle and my only recourse, short of looking at every single order until I found it (because we can't search our order history here), was to hunt down the purchase confirmation email from more than four years ago. A couple days back I would have been able to find out in about ten seconds by looking at the info in my product library, but Daz decided it was critical that I no longer be able to do that.
Yesterday I had to submit a tech support ticket and what's already a tedious process took even longer because the purchase information was gone. I had to go reference the order itself; fortunately it was relatively recent and I only had to look through four orders to find it instead of the 345 that OceanQueen would have required (which is how many orders back that purchase was out of 459 total).
Apparently you haven't bothered to read all the coments above that specifically state exactly the opposite. Those of us with large collections depended on that page now that the readmes to so many older products have disappeared from the wiki (or were never put there in the first place, as is true of so much of the RDNA products), and removing the reference to the purchase number is an even bigger issue.
Note that we aren't talking "updates", we're talking "put the old working layout back because this one is useless".
I've put in my own support ticket. I'll be waiting for the response.
Hopefully we won't have to make a petition for this type of thing, eh? Some aesthetic changes are fine, but functionality isn't negotiable in this case. That functionality was taken away, and all we're left with is something theoretically organized but pointless since it doesn't function properly.
Yeah, I just submitted a ticket too. Was beginning to worry. I had to click on the submit button 6 times before it would go through. The product library is now a mess and pretty much useless. Hopefully readers of this thread will continue to submit ticklets about the missing product information issue.
Exactly. And the issue is even more infuriatiing because all that data was replaced by an AD that repeats on every single page. I haven't loaded DAZ Central yet because I already know, from many people who've been unfortunate enough to do so, that it won't currently support my runtime structure, but I'd been holding an open mind towards it were they able to get it working properly. However, if I have to keeping staring at a stupid ad for it every time I go to my product library and see it sitting there where USEFUL information once was, that open mind goes out the window and the odds are that I will NEVER try it out of pure and simple spite.
I turned in a ticket because I actually needed info on some products today and I can only retrieve the stupid DazCentral (don't want it and won't use it) advert. Not a happy camper. Mentioned DazCentral also. I like DIM, although I know some folks like manual. We should be able to use whatever method we want. I got a reply that my feedback would be passed along to the team.
I have received an answer to my ticket; they have passed the feedback along, but there are no promises that there will be an update made.
IMHO, it sounds like a PFO, but we can hope that they might reconsider.
Yeah I got that same response. It very much sounds like a brush off to me as well. I'm strongly beginning to think that my days of spending here are done. Corporations will only change when it starts to affect profits. And I know i'm only one person, but still.
Peace out.
Perhaps Daz sees the single-frame market as less desirable than game gear, and they've decided to put us in our place. Duly noted.
Same answer for me as well.
I'm in the middle of reorganising and updatng my local storage of 3d files, so yeah, I have also recently needed the information that was still there a few days ago, and almost certainly will need again. Maybe I should start keeping my order overview in a local copy too (probably should have done so from the start, but hey), in case that suddenly goes away as well.
If this is the way forward, well... I'm just making sure that I have the install files for the current version of Studio safely on a harddisk or two, lest a future version is suddenly Central only. I also may not be spending as much.
I've never seen the need to gather screenshots or save copies of my orders. The biggest thing I've done is to organize all my originals under categories (Genesis 8 Male, Genesis 8 Female, etc.) That way I will always know what is what!
Which is ironic, as people who are into games and animation are more likely going to be even MORE concerned with having access to the info that they've deleted, because that's a business, as well as being far more likely to use unconventional runtime schemes that DAZ Central can't handle. Beyond that, this will be what... DAZ's third or fourth time to try to break into a different market since the introduction of DS 4.0, and how well have any of those attempts gone?
Me too ...
I put in for a refund for my entire order of old products bought tonight - not one single item appeared in my dim and from the looks of it the only options being offered to download is central and or manual zip both which don't use actually one is zip only though on their pages dim is listed
That's weird, the large purchase of older items I made a few hours ago are all showing up in DIM.
tried several times without any luck, not been having a lot of luck lately with purchases had a lot of stuff not showing up in right locations or missiing files or other problems these were new releases too but tonight bought bunch of pretty old I think content well other add on content poses I didn't get are from the Michael/Vicky 4 days
https://www.daz3d.com/the-village-blacksmith
https://www.daz3d.com/old-forge
https://www.daz3d.com/old-west-saloon
https://www.daz3d.com/the-old-west-saloon-interior
https://www.daz3d.com/old-west-undertakers-interior
https://www.daz3d.com/old-west-mercantile-interior
https://www.daz3d.com/old-west-sheriffs-office-interior
DIM uses the same files and servers as DazCentral and manual install, so they should be listed. It might be that you have a filter set in DIM which prevents them from appearing though...
The products you linked to all list "Daz Studio" not "Daz Studio 4.12" on the product page, so if you only have "DS 4.5+" selected in DIM filters they probably won't appear, for example.
Just submitted my complaint. If DAZ doesn't change that information back, my current store credits will be the last money I spent on DAZ content. That's not a threat, that's a statement.
The actual purchase price for each item after discounts etc. can not be found on the order pages, the only way to find it is in the email receipt. See attached screenshot.
IIRC correctly, one could find the order nr. in the product library - not anymore so more difficult to find the order page....
This is a terrible, terrible change!!
So completely dead on. My company has an extensive web presence, with both online catalogs and a streaming service under several different brand names, so we get a lot of designers and marketing people applying, and the majority of applicants seem to be able to do little more than parrot whatever the current hot buzzwords are. Even with the ones that we do hire, it's a constant battle to keep them from "improving" things without causing problems for other parts of the company... though we've thankfully never had the kind of problems that DAZ seems to have to to three times a week. The one consistant thing that I've seen across almost every internet venue that I go to is that there has rarely been a site upgrade that acually improved the functionality of the website, and the vast majority make it much harder. I used to be able to go to my airline website and do everything I needed to do to book a reservation or check my mileage from the front page. Not anymore, and half of the time I have to re-verify who I am because it can't seem to grasp that I use three computers in three locations. The same is true of my bank. Amazon Prime's home video section can't even show you a list of products by price because some idiot thought it was a good idea to mix rentals and purchase items into a single category, and looking up a book by author or an electronics item by specs is a nightmare because they let other authors and companies buy priority places in the search results, even if they're clearly not what was searched for. And then there's Audible, which is even worse... Gah...
Well if it doesn't get back you can easily find product, order number, SKU and other data with this one:
http://taosoft.dk/software/pm-daz/
I also submitted a ticket about this, and included the suggestion that, if the issue could not be fixed, that an alternate and equivalent method of providing the removed information be made available, and requested an Excel compatible document containing all of the removed info for all of the 24K+ items currently in my Product Library.