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A new store will come out: Tomorrow (2020-11-01)

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  • deathbycanondeathbycanon Posts: 1,227

    ditto on pc+ issues, on top of that I tried to buy ron's brushes currently in fastgrab and got and can't check out. Just get the "OK" error. So I guess I'm done shopping. :) I did take a screen shot incase they are gone before it is fixed

  • caravellecaravelle Posts: 2,511

    laugh PFAD items and ’Oikos’ purchased without any problem! yes The order in my Product Library is still... interesting, but I am sure they will fix it. It looks as if they are working really hard to clear the mess we had in the morning (in Europe).

  • DAZ_RawbDAZ_Rawb Posts: 817

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

  • PaperMoonPaperMoon Posts: 49

    I apologize if this has already been reported, but checkout doesn't have an entry for a gift card.

  • zombietaggerungzombietaggerung Posts: 3,760
    edited November 2020
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I logged out before this update even started and didn't log back in until very late yesterday. My PC+ status is correct, but none of the discounts are showing correctly for me.

    Deleted all daz related cookies and logged back in, PC+ items are half correct now. 

    Post edited by zombietaggerung on
  • AtiAti Posts: 9,143
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I keep logging out and back in, but I still don't see the PC+ prices. Not fully in the cart, either. https://www.daz3d.com/fermion-race-car-fury this discounts to 4.99 in the cart, but it used to be 2.09 before the store change, for example. I see it as 9.07 on the product page.

  • barbultbarbult Posts: 24,872

    Is there really an update to DIM beyond 1.4.0.67, or is that message in DIM bogus? I clicked Update, but nothing seemed to happen except DIM closed eventually on its own. When I restarted it, it is the same version.

  • marblemarble Posts: 7,500
    edited November 2020
    caravelle said:

    laugh PFAD items and ’Oikos’ purchased without any problem! yes The order in my Product Library is still... interesting, but I am sure they will fix it. It looks as if they are working really hard to clear the mess we had in the morning (in Europe).

    I'm not sure I understand how some things seem to be working for some and not for others. I've just been back and checked the PFAD prices and there's no change for me - still wrong, even in the cart. No idea what "Oikos" is (but then it took me a while to work out what PFAD stood for). 

    I think that DAZ should follow up the PC sale with a "Thanks For Your Patience" sale (whole store @ $1.99 ?? wink ).

    Post edited by marble on
  • The Blurst of TimesThe Blurst of Times Posts: 2,410

    Logged out, cleared cookies, closed browser, opened browser, logged in, no PC+ discount. (Lapis Pyramid, Mousquetaire, Madmax Truck, etc.)

    \(!!˚☐˚)/

  • kyoto kidkyoto kid Posts: 41,257
    AprilYSH said:
    Jack Tomalin said:

    So for people coming in and not reading the thread(s),

    We are aware of a number of outstanding issues.. so please don't panic, it's been logged and will be sorted ASAP. You don't need to file a ticket etc.

     

    was 2020 really the best year to do this? devilcheeky

    ...yes

     

    Spot on.

  • NylonGirlNylonGirl Posts: 1,939

    They're going to have to rename this to "The new store complaint thread".

  • AtiAti Posts: 9,143
    edited November 2020
    Ati said:
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I keep logging out and back in, but I still don't see the PC+ prices. Not fully in the cart, either. https://www.daz3d.com/fermion-race-car-fury this discounts to 4.99 in the cart, but it used to be 2.09 before the store change, for example. I see it as 9.07 on the product page.

    Okay, logging out and in did not change anything, so I deleted all daz3d related cookies. That solved the first issue. Now the store is sort of showing PC+ prices. But they are still way more expensive than what they used to be in the old store. Is this intentional?

    Post edited by Ati on
  • davesodaveso Posts: 7,177

    oops. nope. PC+ pricing not fixed. I'm headed to that othe rplace where their new toy was put on the shelf today. 

  • Cora ReginaCora Regina Posts: 731

    I also tried to check out since some people are having success, and got the "OK (#########################)" error. I tried using a stored credit card, am I going to have to delete it and re-add it or something? It's difficult to find specific information, as the forum search function is still worse than useless and obviously these threads are flooded due to how many major problems there are.

    I do have screenshots of my cart, the prices in it, and should those all change prior to things getting fixed I hope that Sales will honor that, especially given what a disaster this transition has been. The company should be happy to make any money at all during it.

  • zombietaggerungzombietaggerung Posts: 3,760
    Ati said:
    Ati said:
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I keep logging out and back in, but I still don't see the PC+ prices. Not fully in the cart, either. https://www.daz3d.com/fermion-race-car-fury this discounts to 4.99 in the cart, but it used to be 2.09 before the store change, for example. I see it as 9.07 on the product page.

    Okay, logging out and in did not change anything, so I deleted all daz3d related cookies. That solved the first issue. Now the store is sort of showing PC+ prices. But they are still way more expensive than what they used to be in the old store. Is this intentional?

    I just did the same, so PC+ is more expensive now? *sigh*

  • LeanaLeana Posts: 11,842
    zombietaggerung said:
    Ati said:
    Ati said:
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I keep logging out and back in, but I still don't see the PC+ prices. Not fully in the cart, either. https://www.daz3d.com/fermion-race-car-fury this discounts to 4.99 in the cart, but it used to be 2.09 before the store change, for example. I see it as 9.07 on the product page.

    Okay, logging out and in did not change anything, so I deleted all daz3d related cookies. That solved the first issue. Now the store is sort of showing PC+ prices. But they are still way more expensive than what they used to be in the old store. Is this intentional?

    I just did the same, so PC+ is more expensive now? *sigh*

    Discounts may not be totally fixed. Do you see the PC discount on Daz originals? 

  • Catherine3678abCatherine3678ab Posts: 8,406
    marble said:
    caravelle said:

    laugh PFAD items and ’Oikos’ purchased without any problem! yes The order in my Product Library is still... interesting, but I am sure they will fix it. It looks as if they are working really hard to clear the mess we had in the morning (in Europe).

    I'm not sure I understand how some things seem to be working for some and not for others. I've just been back and checked the PFAD prices and there's no change for me - still wrong, even in the cart. No idea what "Oikos" is (but then it took me a while to work out what PFAD stood for). 

    I think that DAZ should follow up the PC sale with a "Thanks For Your Patience" sale (whole store @ $1.99 ?? wink ).

    Egaads! If they did [jk] be sure to use store credit! {any idea how much the whole store at full price costs}.

  • MistaraMistara Posts: 38,675

    wishlist still teensy images.  doesnt lead to impulse buys

  • Richard HaseltineRichard Haseltine Posts: 102,813
    Fishtales said:

    DIM had an update which I did and then downloaded all my pending downloads without any problems. I did get the Mac lesson update too but I just hid that as I don't have a Mac :)

    DIM itself is still the same, this was triggered by the store update.

  • Panzer EmeraldPanzer Emerald Posts: 727

    So, I ended up buying an annual/yearly PC+ Membership, and I think that did the trick for me: none of the correct pricing showed up on the store pages themselves but for the PC+ For a Day items, they did show up when items were placed in the cart. Other items, not so much. 

    It'll do for now, methinks!

  • TaozTaoz Posts: 9,979
    barbult said:

    Is there really an update to DIM beyond 1.4.0.67, or is that message in DIM bogus? I clicked Update, but nothing seemed to happen except DIM closed eventually on its own. When I restarted it, it is the same version.

    I've seen that happen a couple of times with other versions, probably a bug in the update system.   

  • CrescentCrescent Posts: 331
    edited November 2020

    New products that are DAZ Originals and Plat Club items are not being discounted properly for me.  I did log off then back in, so the Plat for a Day items are correct, but new stuff is not. The Pyramid items don't show any discount and the Halloween Fun Bundle has the base 30% off instead of an extra discount because I'm a Plat Club member.

    The first image is what shows up in the Shop page.  The second is the price I'm charged for the Lost Pyramid - which has the full Plat Club discount, but that price is way above normal Plat Club pricing.  Something like that is normally around $4.99.

    BTW:  Did anything in the forums change? I can't see the source code for images so I cant try to update the image info. The 2nd image I attached appears blank but if you click on it, it will show properly.  

    DAZNoDiscountShown1.jpg
    838 x 421 - 93K
    DAZCart1.jpg
    895 x 98 - 16K
    Post edited by Crescent on
  • vwranglervwrangler Posts: 4,903

    Don't know if this has been reported (this is a fast moving thread!) but items that are Still New in the PC Anniversry sale are showing percentage off and Sale-item status on the store front page but NOT on https://www.daz3d.com/the-2020-pc-plus-sale page. Not really sure how that's possible, but that's what's happening.

  • RonSRonS Posts: 299

    Has anyone successfully purchased a Gift Card yet? - When I try to check out all I get is some unidentified error (!)

  • Cora ReginaCora Regina Posts: 731

    Rofl I couldn't even purchase normal items because "OK (incomprehensible number garbage)," and now of course Daz has raised the prices on all of them again.

  • RonSRonS Posts: 299
    RonS said:

    Has anyone successfully purchased a Gift Card yet? - When I try to check out all I get is some unidentified error (!)

    I was just now able to purchase a gift card with Amazon Pay, but still cannot use a credit card

  • dawnbladedawnblade Posts: 1,723
    Ati said:
    Ati said:
    DAZ_Rawb said:

    If your PC+ account status was changed by the fixes to the data, you will have to log out and log back in to have the cookie set to see the right set of pricing in category views and on the product pages.

     

    Everything should discount as expected in the cart, but for performance reasons we have to use a pre-calculated and stored version and we set a cookie so your browser knows which one to pick up. That cookie is only really set and verified when you login or every 24-hours, so while your account might have the correct Platinum Club Membership status, that cookie isn't being changed until you login.

    I keep logging out and back in, but I still don't see the PC+ prices. Not fully in the cart, either. https://www.daz3d.com/fermion-race-car-fury this discounts to 4.99 in the cart, but it used to be 2.09 before the store change, for example. I see it as 9.07 on the product page.

    Okay, logging out and in did not change anything, so I deleted all daz3d related cookies. That solved the first issue. Now the store is sort of showing PC+ prices. But they are still way more expensive than what they used to be in the old store. Is this intentional?

    You mean like when you supported your favorite restaurants during this pandemic, and they raised their prices later anyway? laugh

  • RemiliaSuttonRemiliaSutton Posts: 173

    My PC+ is now active BUT all PC+ are still full price. What the heck?

  • Hun73r3dxHun73r3dx Posts: 38
    Cora Regina said:

    Rofl I couldn't even purchase normal items because "OK (incomprehensible number garbage)," and now of course Daz has raised the prices on all of them again.

    Yea its rather anoying thing they did that to annoy even more people have been trying to buy stuff that was 65% off and that did not even show in the cart and now everything is back to normal price time to find another place to get what i want Daz does not seem to want my money.

     

  • RemiliaSuttonRemiliaSutton Posts: 173

    Just a side note does the Ultrascenery interface look different to you? Particularly the window when it's actually creating the scenery? Or is it just me?

    just wondering if anyone else noticed it. Just curious...

This discussion has been closed.