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A new store will come out: Tomorrow (2020-11-01)

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  • dawnbladedawnblade Posts: 1,723
    von Hobo said:

    Is it safe to use the DAZ Studio software in offline mode?

    I am avoiding anything online right now, or anything that needs to login to be functional (e.g. DAZ Install Manager).

    But I would at least like to work with the content I have already purchased before the upgrade that took place yesterday.

    I wish they had done more testing before rolling out these changes. sad

     

    Yes. Also, since you use DAZ Install Manager to install products, there is no reason to login with Daz Studio.

  • LeanaLeana Posts: 11,842
    von Hobo said:

    Is it safe to use the DAZ Studio software in offline mode?

    Daz studio has zero need to be online except while you are installing or uninstalling something via Connect.

  • vonHobovonHobo Posts: 1,706
    Leana said:
    von Hobo said:

    Is it safe to use the DAZ Studio software in offline mode?

    Daz studio has zero need to be online except while you are installing or uninstalling something via Connect.

    Thank you, thank you! smiley

  • GrendelbertGrendelbert Posts: 31

    I hope they extend the sale. Their "fix" really messed things up. I haven't been able to order since Sunday morning and don't have any confidence that things will improve until later this week. This upgrade has been a big disappointment. sad

  • ImagineThatCGIImagineThatCGI Posts: 33

    I'm just VERY HAPPY to see the product descriptions are back on my first level product library pages !  smiley

  • vonHobovonHobo Posts: 1,706
    dawnblade said:
    von Hobo said:

    Is it safe to use the DAZ Studio software in offline mode?

    I am avoiding anything online right now, or anything that needs to login to be functional (e.g. DAZ Install Manager).

    But I would at least like to work with the content I have already purchased before the upgrade that took place yesterday.

    I wish they had done more testing before rolling out these changes. sad

     

    Yes. Also, since you use DAZ Install Manager to install products, there is no reason to login with Daz Studio.

    I thought I had to login to DAZ Studio occasionally because it seems to update metadata when you first log on. I have it set to launch offline as the default.

    I noticed that after installing anything with DIM, that Studio will update metadata on the newly installed items. But maybe this is unnecessary if I always install products with DIM?

     

  • arks0ngarks0ng Posts: 273

     

    Noah LGP said:

    I use GMail , I never received daily sales emails

     

    I use gmail too—have you checked your 'promotions' tab? That's where mine come through

  • Xavier LeggettXavier Leggett Posts: 60

    12 hours ago my 131 page product library was nothing more than a couple of empty boxes . . . now, at least I have it back.  Staying positive for PC sale items to return! 

  • LeanaLeana Posts: 11,842
    edited November 2020
    von Hobo said:
    dawnblade said:
    von Hobo said:

    Is it safe to use the DAZ Studio software in offline mode?

    I am avoiding anything online right now, or anything that needs to login to be functional (e.g. DAZ Install Manager).

    But I would at least like to work with the content I have already purchased before the upgrade that took place yesterday.

    I wish they had done more testing before rolling out these changes. sad

     

    Yes. Also, since you use DAZ Install Manager to install products, there is no reason to login with Daz Studio.

    I thought I had to login to DAZ Studio occasionally because it seems to update metadata when you first log on. I have it set to launch offline as the default.

    I noticed that after installing anything with DIM, that Studio will update metadata on the newly installed items. But maybe this is unnecessary if I always install products with DIM?

     

    Yes, if you log in DS will update metadata.
    DIM install will load metadata included in install packages for the new items, so it's not really required to log in to get them, but it can be useful to get updates if there was something to fix in the metadata.

    Post edited by Leana on
  • borgtrekkerborgtrekker Posts: 112
    edited November 2020

    Store still not discounting PC+ $1.99 items!!!  I have logged out, cleared all my Cache, relogged in again and no change. 

    Also newly created Content not all discounting and PC Vendor sales are missing from todays page!!

    Is anyone else experiencing this and when will it be fixed??

    Thanks.

    Post edited by borgtrekker on
  • vonHobovonHobo Posts: 1,706

    FYI too: When I logged into DAZ Studio yesterday after the updates, it proceeded to update metadata on over 1400 products. Which scared the hell out of me. It usually only updates metadata for new products. So I hope I did not screw anything up and I hope all my products are still installed because I have over 1800 products total, not 1400.

     

  • Cora ReginaCora Regina Posts: 731
    ImagineThatCGI said:

    I'm just VERY HAPPY to see the product descriptions are back on my first level product library pages !  smiley

    Yeah but at the same time I'm VERY UNHAPPY to see that they elected to nuke the SKU and Order Number information in exchange for adding that back.

  • arbee999arbee999 Posts: 104

    Again, in an attempt to help with the debugging, my PC+ status is now all good - correct expiry date and I have access to the PC+ Forum.

    However if I click on the Platinum Club + link of the main page and then click on the "Shop All PC+ Items" link it takes me to the OOPS page.

    No PC+ items to be found.

    I have logged off and on several times. Hope it helps

  • allenfesler_2df6b6e506allenfesler_2df6b6e506 Posts: 73
    edited November 2020
    arks0ng said:

     

    Noah LGP said:

    I use GMail , I never received daily sales emails

     

    I use gmail too—have you checked your 'promotions' tab? That's where mine come through

    I'm using hotmail and am having the same issue. Every promotion email you get has a little "Unsubscribe" button which if you hit - you get no more of them - but you still get order and gift cards because they used a different server. I say used because it seems all emails now go through the marketing servers - which in some cases have been told not to bother you (and I haven't found any option to turn it back on - nor get my missing gift cards resent.)

    Post edited by allenfesler_2df6b6e506 on
  • CricketCricket Posts: 465

    I'm too far behind to catch up so appologies if this has been mentioned, but I noticed the "notes" section in the wishlist is now gone.

  • Cora ReginaCora Regina Posts: 731
    edited November 2020
    Criket said:

    I'm too far behind to catch up so appologies if this has been mentioned, but I noticed the "notes" section in the wishlist is now gone.

    Yeah, wishlist comments got nuked. Daz said not enough people were using them so they didn't implement that this time.

    Post edited by Cora Regina on
  • jeylienjeylien Posts: 33
    Criket said:

    I'm too far behind to catch up so appologies if this has been mentioned, but I noticed the "notes" section in the wishlist is now gone.


    I believe it was mentioned in early announcement/info that wishlist notes is now gone with the new website since it wasn't being used enough. So that won't be coming back even when the site is stable.

  • jeylienjeylien Posts: 33

    My own personal site bugs update: my PC+ membership is now showing as "active" finally! But it doesn't much matter, since none of the discounts are working correctly either on the product pages nor in the cart. This is a mess, and I was really looking forward to getting a number of items, but without the discounts, that's not happening. As others have said: I also hope they continue the sale through the week or at least until everything is fixed enough that the sale actually works.

  • Cora ReginaCora Regina Posts: 731
    edited November 2020
    jeylien said:

    My own personal site bugs update: my PC+ membership is now showing as "active" finally! But it doesn't much matter, since none of the discounts are working correctly either on the product pages nor in the cart. This is a mess, and I was really looking forward to getting a number of items, but without the discounts, that's not happening. As others have said: I also hope they continue the sale through the week or at least until everything is fixed enough that the sale actually works.

    Depending on your browser, logging out of the store, clearing the browser cache, and then restarting the browser and logging back in may help. "May" being the operative word, it worked for me with Firefox but not with Chrome.

    Also while that helped with the PFAD items, it didn't help with anything else discount-wise.

    Post edited by Cora Regina on
  • hjakehjake Posts: 988
    Cora Regina said:
    hjake said:
    Cora Regina said:
    Sempie said:

    I never lost my Platinum Club member status.

     

    Just went wild and got myself a Plat-For-A-Day item.

    Proper price, PayPal, apppears in Product Library. No problemo.

    Look, guys, I found a unicorn! :P

    I'm still in the "all PFAD is full price, on the page and in the cart" boat. I hope they plan on extending the sale another day because it's feeling like the vast majority won't be getting our PC+ perks for this one, either. :(

     

    rory7411 said:
    DAZ_Rawb said:
    Cora Regina said:

     Oh yes, and all of my purchases from yesterday are still missing from my Product Library and do not show as "purchased" on their product pages.

    What happened to not needing to be worried about our Product Libraries and purchases transferring over?

    The data is still there, there was a continuous sync system setup to feed data from the old system over. It should have detected the change to your ownership and pushed it over at the same time it picked up the new order, I'll have to audit the data for your account and fix it up and see if the syncing setup missed any other ownership records.

    Not the only one, this happened to me to. I put in a support ticket about it.

    I started one but ended up closing it after Rawb's reply. Probably shoulda kept it open just in case, because it was a long one.

    I'll wait a little while and see if things start turning back up, then send one if necessary to formally register the problem. Tech Support instead of Sales, I'm guessing.

    Please shutdown your browser and clear its cache and then login again. This may resolve your issue.

    I'd already tried that before posting and no joy, but I did it a second time and this go around it worked.

    I'm not sure why the first one didn't take, but that is for once probably a computer thing and not a Daz thing.

    I'm glad to read it worked.  Note to others sometimes it could take several attempts.

  • Cora ReginaCora Regina Posts: 731
    hjake said:
    Cora Regina said:
    hjake said:
    Cora Regina said:
    Sempie said:

    I never lost my Platinum Club member status.

     

    Just went wild and got myself a Plat-For-A-Day item.

    Proper price, PayPal, apppears in Product Library. No problemo.

    Look, guys, I found a unicorn! :P

    I'm still in the "all PFAD is full price, on the page and in the cart" boat. I hope they plan on extending the sale another day because it's feeling like the vast majority won't be getting our PC+ perks for this one, either. :(

     

    rory7411 said:
    DAZ_Rawb said:
    Cora Regina said:

     Oh yes, and all of my purchases from yesterday are still missing from my Product Library and do not show as "purchased" on their product pages.

    What happened to not needing to be worried about our Product Libraries and purchases transferring over?

    The data is still there, there was a continuous sync system setup to feed data from the old system over. It should have detected the change to your ownership and pushed it over at the same time it picked up the new order, I'll have to audit the data for your account and fix it up and see if the syncing setup missed any other ownership records.

    Not the only one, this happened to me to. I put in a support ticket about it.

    I started one but ended up closing it after Rawb's reply. Probably shoulda kept it open just in case, because it was a long one.

    I'll wait a little while and see if things start turning back up, then send one if necessary to formally register the problem. Tech Support instead of Sales, I'm guessing.

    Please shutdown your browser and clear its cache and then login again. This may resolve your issue.

    I'd already tried that before posting and no joy, but I did it a second time and this go around it worked.

    I'm not sure why the first one didn't take, but that is for once probably a computer thing and not a Daz thing.

    I'm glad to read it worked.  Note to others sometimes it could take several attempts.

    Yeah, it was weird! But it took after a couple tries, the desktop did need an extra go as well.

    No joy with Chrome, but Firefox is at least handling things okay now. What things work, at any rate.

  • DAZ_ann0314DAZ_ann0314 Posts: 2,861

    We wanted to take the time to say thank you to everyone who has been reporting issues. We are working diligently to get everything resolved as expeditiously as possible. We greatly appreciate all your help and patience while we work to get everything resolved. heart

  • youri_zyouri_z Posts: 157

    Is it me or are the "Friends of the Sale" not showing up at all on the Catch Up Sale page? The page ends rigth after the PFAD.

  • ByrdieByrdie Posts: 1,783

    Just had the log in issue again but prior to that my cart disappeared altogether. Not just empty, it was displaying the Oops page every time I clicked on it. Back again now but for how long?

  • smoke14smoke14 Posts: 261

    Reporting that the 4 products that I purchased Sunday morning prior to the store change are still missing from my Product Library.

    Is this issue of missing products being addressed or do I need to file a ticket in order to access these purchases?

  • vonHobovonHobo Posts: 1,706
    smoke14 said:

    Reporting that the 4 products that I purchased Sunday morning prior to the store change are still missing from my Product Library.

    Is this issue of missing products being addressed or do I need to file a ticket in order to access these purchases?

    I started a forum question on this and Jack Tomalin said he has added it to the list.

    https://www.daz3d.com/forums/discussion/447206/product-library-missing-purchases-from-nov-1-2022-pre-upgrade#latest

     

  • DAZ_ann0314DAZ_ann0314 Posts: 2,861
    smoke14 said:
    Is it me or are the "Friends of the Sale" not showing up at all on the Catch Up Sale page? The page ends rigth after the PFAD.

    I don't see it either so not just you. Ill let them know. Thank you for bringing it to our attention heart 

  • jjmainorjjmainor Posts: 490

    One thing people might not have noticed with the PC coupons, the characters have changed according to the PC pge in our accounts...instead of dashes, the codes read with underscores...and they're still not applying to anything...

  • fixmypcmikefixmypcmike Posts: 19,613
    smoke14 said:

    Reporting that the 4 products that I purchased Sunday morning prior to the store change are still missing from my Product Library.

    Is this issue of missing products being addressed or do I need to file a ticket in order to access these purchases?

    Daz_Rawb said

    The data is still there, there was a continuous sync system setup to feed data from the old system over. It should have detected the change to your ownership and pushed it over at the same time it picked up the new order, I'll have to audit the data for your account and fix it up and see if the syncing setup missed any other ownership records.

    https://www.daz3d.com/forums/discussion/comment/6165381/#Comment_6165381

  • TenTen71TenTen71 Posts: 70

    This is really annoying me. Yesterday I get the rug pulled out from under me while trying to purchase a LOT of sale items only to have the site shut down all day (without an email heads up, mind you). Luckily I saved my cart locally. Now that I've taken the time today to reload my cart, I find out I CAN'T USE GIFT CARDS!!! I have 3 cards worth several hundreds of dollars and now there's no way to use them! Are you (DAZ Store) planning to extend the sale indefinitley (until you get it ALL fixed)?

This discussion has been closed.