Mars madness?

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  • AndrewJJPAndrewJJP Posts: 720
    edited March 2022

    AllenArt said:

    Please don't hate me, but to be fair, it's not Daz's obligation to lower their prices to the level we can afford them because we have no money due to one thing or another. I wouldn't go into a store and complain that the bread costs too much because I have no money to pay for it. I'd just leave it in the store - like I do here most of the time now. I just don't buy ;).

    Of course, they can charge what they want, and customers can decide how much they are prepared to pay.

    They used to have a very addictive pricing model that made buying stuff fun. I fear that they might have lost that. I forgot to look at the offers yesterday for the first time in a couple of years. I didn't consciously choose not to, I just forgot. That can't be good....

    Post edited by AndrewJJP on
  • ecks201 said:

    I've got an orange bar pop-up asking me to take part in a survey.
    Has everyone recived it? Because I know last time there were a lot of log standing members who didn't recieve it, where relative newbies like me did.

     

    I got the survey too but I don't know if I count as old or new customer. Many years ago Daz gave three programs away but they didn't convince me then. Last november I looked at Daz again and started to buy things.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,532

    I did the survey purely to tell them how I feel about their NFTs blush

  • HylasHylas Posts: 5,070

    I did it for the moneeeeeyz laugh

  • Sci Fi FunkSci Fi Funk Posts: 1,198

    I did the survey to reduce the cost of todays purchases. I actually found 12 items to buy today, so $2.99 each. With the $5 off that's almost 2 free. Letting out a muted "whoop" here in the UK.

    Incidently if you are into HD versions of characters then today is the day. I grabbed a load. It's useful for closeups, it does make a difference.

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited March 2022

    OK, I took the time to answer the survey.  If the Daz3D.com sales team shares my email addy with anyone though from that survey, I'm gonna be pissed.  I just changed/retired a few email addys to dodge the hordes of spam lords that were slamming those inboxes...

    The most important questions weren't asked in my opinion, i.e. how we feel about the current deals being offered, as compared to previous deals.  I did my best to use the 'other' responses to express my frustration.

    'Loyalty bonuses' for regular longtime shoppers should just be a thing.  Mainly I'm talking about the discounts on Daz+ memberships.  For those of us with fairly extensive Daz Studio product libraries already, we just don't need a lot of new stuff.  If the item is interesting, maybe if the price is right, otherwise, we probably have other options in our Daz Studio library already that will work well enough.  50% off Daz+ memberships has been a regular sales thing until this year, it should continue to be a thing for loyal customers, with no prereqs. 

    I suggested before maybe putting a 'scalar' on the Daz+ membership renewal discount.  Say start at 40% off, adding 2% off for every year you've been a Daz3D.com customer (so 5 years would be 50% off, 10 years would be 60% off, if you've actually been here since say 2002, absolutely you should get 80% off Daz+ memberships!).  The 'longtime customers' helped keep the Daz3D.com store open this long, so they should get more love.  This is the one product item that doesn't involve PA's (the membership cost itself, not the associated discounts) and many regular longtime customers will spend money here if the deals are decent, so 'rewarding' them with cheaper memberships is a small gesture on the Daz3D.com end, but something that regular customers will appreciate. 

    A number of people in this thread have let their Daz+ memberships lapse, and have reduced their shopping here as getting 'value' out of the Monthly coupons and such is a more challenging proposition if you you have a lot of stuff already.  The Daz+ freebies lately have been rather 'meh' so that lessens the 'value' as well.  The 30% off DO's is nice too, but a lot of us have been picking through DOs in sales for years now, so again, less stuff there we actually really want, it's more 'wouldn't mind having if the price is right' stuff.

    The Daz Deals plugin is able to tell me how much I've spent in this store, I'm sure the Daz3D.com sales team could track this information too if they wanted.  A number of us in this forum have spent $10k or more in this store, and the Daz3D.com sales team should spend more effort on keeping said existing customers happy.

    I'm sure there are a small number of customer accounts here that are fairly old, but are people mainly grabbing freebies and not shopping much, or just wanted to try out the software and don't watch the sales regularly, if at all.  I wouldn't consider those folk 'regular customers' in this context, but a lot of us WERE spending significant amounts of money here in past years, that's easy enough to determine.  THOSE are the people that I think that the Daz3D.com sales team should show a little more appreciation to. 

    In short, cheaper memberships is a no brainer IMHO.  Other deals would be nice too, just show us that you actually value us as customers for helping pay your salaries in past years, and give us better deals so that we can feel good again about our purchases here.  PA's don't factor into the Daz+ membership fee, so this is solely between the enrollee and the Daz store.  PA's don't lose anything by offering a better deal, but if people aren't enrolling now because the renewal cost is too high (i.e. lower discount), that hurts PA's as well, since people that aren't re-enrolling probably aren't buying as much stuff at that point. 

    Spending almost nothing each month in the store means less money for PAs by extension, and nobody should want that.  Lowering discounts here means less incentive to buy here, and also incentivizes looking at the other stores more seriously.  Those 70% off spring cleaning sales at the other store seem a lot more exciting than the 50% off sales here, just sayin... particularly with the 'Cash back' points and 20% off monthly coupon.

    Also, I didn't find a good place to mention this in the survey, as my 'other responses' were already rather lengthy, but solid end dates on sales is something I absolutely love about that other store.  We usually have no idea when a sale might end here, which is frustrating.

    One other note on the survey.  There ARE a number of other stores that weren't covered in the survey the I'm sure a few of you shop at here.  Renderhub comes immediately to mind, there's CGBytes, Turbosquid, Sketchfab, ShareCG and a few others that do offer a number of models for sale in the Daz Studio formats.  When I was asked about the other stores, the survey was focused on the 'software provider' stores and not so much the generic stores, at least that was my impression.

    Anyways, yeah I'm only giving sales here a passive daily glance.  $3.99/$2.99 if 10+ items isn't going to cut it for me r.e. the grab bag thing, as there are usually not 10 items I want, so I'm holding out for the June PC+ sale.  I'm no longer Daz+, so I have almost no incentive to buy PC+/Daz+ and DO items now, and won't renew until 50% off memberships, for myself and other regular/longtime customers, is a thing again.

    Post edited by tj_1ca9500b on
  • DiomedeDiomede Posts: 15,221

    I did the survey.  On new features, I told them to continue to try to reinvent Carrara.  See 2012 list of Carrara features (users with full control of all hair creation features, 'mesh grabber' with more tools which is known as vertex modeler in the assembly room, etc, etc, etc... - see list of Carrara features).

  • tj_1ca9500btj_1ca9500b Posts: 2,057

    Oh, and just for fun, when asked what other software I use in the survey, I listed Hexagon.  Hexagon needs more love!

    Blender is fine and all, but not for me.  I tried it, I just don't 'get' Blender.  Hexagon I know my way around now, and I love the Daz to Hexagon bridge.  Except for the Hexagon crashing often enough to be fairly annoying thing of course.  I save often in Hexagon now, as I should anyways, but yeah it shouldn't crash as often as it does...

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,532

    Carrara definitely got a few mentions from me too.

    People are talking as if they already got their $5, I have no idea when we get it

  • MimicMollyMimicMolly Posts: 2,209
    edited March 2022

    Carrara definitely got a few mentions from me too.

    People are talking as if they already got their $5, I have no idea when we get it

    On the bottom of the orange banner pop-up, hard to see on mobile, *Store credit will be distributed on April 1, 2022.
    Post edited by MimicMolly on
  • maikdeckermaikdecker Posts: 2,752

    WendyLuvsCatz said:

    Carrara definitely got a few mentions from me too.

    People are talking as if they already got their $5, I have no idea when we get it

    1st of April. It was mentioned on the last page, where one had to put in one's mail adress/customer contact adress/whatever it's called..

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,532

    Appropriate 

  • tj_1ca9500btj_1ca9500b Posts: 2,057

    MimicMolly said:

    WendyLuvsCatz said:

    Carrara definitely got a few mentions from me too.

    People are talking as if they already got their $5, I have no idea when we get it

    On the bottom of the orange banner pop-up, hard to see on mobile,
    *Store credit will be distributed on April 1, 2022.

    So, I guess the 'waiting game' begins to see if this is an April Fools or not...

    indecision

  • ecks201ecks201 Posts: 446
    edited March 2022

    tj_1ca9500b said:

    Oh, and just for fun, when asked what other software I use in the survey, I listed Hexagon.  Hexagon needs more love!

    Blender is fine and all, but not for me.  I tried it, I just don't 'get' Blender.  Hexagon I know my way around now, and I love the Daz to Hexagon bridge.  Except for the Hexagon crashing often enough to be fairly annoying thing of course.  I save often in Hexagon now, as I should anyways, but yeah it shouldn't crash as often as it does...

    Coming from a CAD background I prefere the regimented structure of lines having set real world relateable dimensions, like Hexagon does.
    I know Blender can do that, but like everything in Blender, it's a bit wooly and leaves me wondering if I'm in the correct menu option.

     

    Post edited by ecks201 on
  • Wonderland said:

    If they made the grab bag a straight $2,99 I would have spent a lot more money. There was one day I just barely squeaked in 10 items, but every other day I can only find 5-7 items so I don’t buy anything at all. If they don’t do a catch up sale, they’ll be missing out on a lot money. I really don’t understand all these new crazy policies and hope everyone goes into detail about this on the questionnaire on the orange banner.

    This. Was glad to get those $2,99 in catch-up for 21 products in total.

    With the $3,99 I put stuff in cart, almost never reach the 10 items and clear the cart later. Yesterday I had Wild Gras Hyper Kit from Whitemagus in cart. Could not make me buy it for $3,99. But have bought 5 skies and the Realistic Grass Evolution some months ago, all for $1,99 an item.

    Therefore I hope for a good catch-up which will keep the $2,99 for getting at least 10 items. But honestly it hurts to see stuff going for $1,99 PFAD now for $3,99. I mean those are old items. No extra labor is necessary. Additions to the sale list for $3,99 are fine. But with digital stuff which can be replicated indefinitely this feels strange.

  • MimicMollyMimicMolly Posts: 2,209
    Been buying those HD morphs for DAZ base characters I have, and realized that a lot of them don't have Meta Mixer options. Further justifies my general disinterest in Meta Mixer.
  • sdorseysdorsey Posts: 88

    The link for the shirt and skirt of  the  MK Dai Outfit Bundle goes to the "Ooops" page. 

    dforce MK Dai Outfit for Genesis 8 and 8.1 Females Bundle | Daz 3D

     

  • Richard HaseltineRichard Haseltine Posts: 102,429

    sdorsey said:

    The link for the shirt and skirt of  the  MK Dai Outfit Bundle goes to the "Ooops" page. 

    dforce MK Dai Outfit for Genesis 8 and 8.1 Females Bundle | Daz 3D

    This has been reported and is being fixed.

  • mwokeemwokee Posts: 1,275

    AllenArt said:

    Please don't hate me, but to be fair, it's not Daz's obligation to lower their prices to the level we can afford them because we have no money due to one thing or another. I wouldn't go into a store and complain that the bread costs too much because I have no money to pay for it. I'd just leave it in the store - like I do here most of the time now. I just don't buy ;).

    Yup. Spent $20 so far in March. I would call the sale a huge success for how much money I've saved... by not spending it.

  • ecks201ecks201 Posts: 446

    I could do with a Utilities and Plugins sale. Hint Hint

  • AndrewJJPAndrewJJP Posts: 720
    edited March 2022

    mwokee said:

    AllenArt said:

    Please don't hate me, but to be fair, it's not Daz's obligation to lower their prices to the level we can afford them because we have no money due to one thing or another. I wouldn't go into a store and complain that the bread costs too much because I have no money to pay for it. I'd just leave it in the store - like I do here most of the time now. I just don't buy ;).

    Yup. Spent $20 so far in March. I would call the sale a huge success for how much money I've saved... by not spending it.

    I've spent more than that because I bought two gift cards (grrrr!), and I liked the gothic stuff and would have bought it anyway. I bought 10 items in the grab bag catchup, The Girl 8 and three HD characters today and that's about it.

    ...Oh, and a liquid product which I would have bought anyway. It's not feeling like anything special this month, that's what I'm trying to say.

    Post edited by AndrewJJP on
  • FauvistFauvist Posts: 2,152
    edited March 2022

    Can't they tell how customers feel by the sales figures, the amount of time spent at the site, and the thousands of comments in the Forums?  
     

    All you need to do to increase the amount of items sold is lower the normal prices BY HALF; improve the quality of the products so it looks like an artist created them - the way they used to be;  GET RID of these confusing time-consuming marketing gimmicks with all their absurd conditions - like "buy 3 of these, and if you already own that, and you own this "key item" from a month ago, and you buy this $120 bundle, and your a member of DAZ+,THEN you get 20% off ONE of the selected items from this category of 6000 DAZ Originals you've seen 12 million times already."

    Post edited by Fauvist on
  • DiomedeDiomede Posts: 15,221

    On the sale in general, I'd highlight a couple positives.  I took advantage of the 10 for 2.99 each on the catchup day to get a bunch of things I liked, but not at full price.  I also used the monthly PC coupon for PA's on decent discounts in the featured artist category.  Overall, the 'Madness' of March Madness seems a lot less enticing than previous years.  Still, I picked up some good items at reasonable prices, although not 'mad' prices in the old Crazy Eddie sense.  Now, Crazy Eddie, his prices were In-Sane!  I also bought my discounted gift card to myself for this year's Daz budget.

  • namffuaknamffuak Posts: 4,176

    daveso said:

    y3kman said:

    I will never understand how DAZ marketing works. Some of the items sold as $4.99 a few days ago are now back as $3.99 or $2.99. This is just asking for refunds from customers and more work for the sales department.

    They no longer offer refunds on an item that goes down in price. There is a faq item on that dated 16 Feb 2022

    Link please - I'm not seeing this.

  • ioonrxoonioonrxoon Posts: 894
    edited March 2022

    I can't complain about the sale anymore... these 2.99 are killing me. I have no problem finding 10 of them daily, the problem is limiting myself to just 10.

    I'm actually glad there's nothing else exciting going on, 30$+ daily is enough, especially after I got used to not spendig much anymore since the start of the year.

    Post edited by ioonrxoon on
  • marblemarble Posts: 7,500

    namffuak said:

    daveso said:

    y3kman said:

    I will never understand how DAZ marketing works. Some of the items sold as $4.99 a few days ago are now back as $3.99 or $2.99. This is just asking for refunds from customers and more work for the sales department.

    They no longer offer refunds on an item that goes down in price. There is a faq item on that dated 16 Feb 2022

    Link please - I'm not seeing this.

     

    I was about to ask for the link too. I'm not sure what "goes down in price" means. Is that anything that has a sale (discount) price? If so, then that's all I ever buy so refunds are a thing of the past for me. Maybe the DAZ store will soon be a thing f the past too.

  • Charlie JudgeCharlie Judge Posts: 12,877
    edited March 2022

    marble said:

    namffuak said:

    daveso said:

    y3kman said:

    I will never understand how DAZ marketing works. Some of the items sold as $4.99 a few days ago are now back as $3.99 or $2.99. This is just asking for refunds from customers and more work for the sales department.

    They no longer offer refunds on an item that goes down in price. There is a faq item on that dated 16 Feb 2022

    Link please - I'm not seeing this.

     

    I was about to ask for the link too. I'm not sure what "goes down in price" means. Is that anything that has a sale (discount) price? If so, then that's all I ever buy so refunds are a thing of the past for me. Maybe the DAZ store will soon be a thing f the past too.

    I think they are referring to this:

     https://helpdaz.zendesk.com/hc/en-us/articles/4434959725581-What-is-the-Policy-for-Sales-Events-and-Prices-

    What is the Policy for Sales Events and Prices?

    February 16, 2022 14:41

    Sales events on the daz3d.com website and their prices are available for a limited time. These special prices and offers are only valid during the sales event. Sale prices cannot be applied retroactively to items purchased before the sale, or to purchases made after the sales event ends.

     

    Note: Sales events are based on the Mountain Time Zone.

    Plus the fine print of nearly all sales these days contains the following wording:

    Cannot be used to discount items already owned. 

    Post edited by Charlie Judge on
  • davesodaveso Posts: 7,150

    Charlie Judge said:

    marble said:

    namffuak said:

    daveso said:

    y3kman said:

    I will never understand how DAZ marketing works. Some of the items sold as $4.99 a few days ago are now back as $3.99 or $2.99. This is just asking for refunds from customers and more work for the sales department.

    They no longer offer refunds on an item that goes down in price. There is a faq item on that dated 16 Feb 2022

    Link please - I'm not seeing this.

     

    I was about to ask for the link too. I'm not sure what "goes down in price" means. Is that anything that has a sale (discount) price? If so, then that's all I ever buy so refunds are a thing of the past for me. Maybe the DAZ store will soon be a thing f the past too.

    I think they are referring to this:

     https://helpdaz.zendesk.com/hc/en-us/articles/4434959725581-What-is-the-Policy-for-Sales-Events-and-Prices-

    What is the Policy for Sales Events and Prices?

    February 16, 2022 14:41

    Sales events on the daz3d.com website and their prices are available for a limited time. These special prices and offers are only valid during the sales event. Sale prices cannot be applied retroactively to items purchased before the sale, or to purchases made after the sales event ends.

     

    Note: Sales events are based on the Mountain Time Zone.

    Plus the fine print of nearly all sales these days contains the following wording:

    Cannot be used to discount items already owned. 

    that is the one 

  • AllenArtAllenArt Posts: 7,172

    Fauvist said:

    AllenArt said:

    Please don't hate me, but to be fair, it's not Daz's obligation to lower their prices to the level we can afford them because we have no money due to one thing or another. I wouldn't go into a store and complain that the bread costs too much because I have no money to pay for it. I'd just leave it in the store - like I do here most of the time now. I just don't buy ;).

    You'd just leave the bread in the store and what?  Serve your children dirt for dinner?  People complain about the prices in stores ALL THE TIME - that's why so many business go bankrupt.  In Canada, where I live, ALL the Target Stores went bankrupt.  All of them.

     

    Ok, maybe the bread was a bad analogy. But I can't EAT Daz products, therefore I just don't buy. I save money and they (hopefully) get the message. If not, there's not much I can do about it. 

  • AllenArtAllenArt Posts: 7,172

    AndrewJJP said:

    AllenArt said:

    Please don't hate me, but to be fair, it's not Daz's obligation to lower their prices to the level we can afford them because we have no money due to one thing or another. I wouldn't go into a store and complain that the bread costs too much because I have no money to pay for it. I'd just leave it in the store - like I do here most of the time now. I just don't buy ;).

    Of course, they can charge what they want, and customers can decide how much they are prepared to pay.

    They used to have a very addictive pricing model that made buying stuff fun. I fear that they might have lost that. I forgot to look at the offers yesterday for the first time in a couple of years. I didn't consciously choose not to, I just forgot. That can't be good....

    I've been forgetting too. frown 

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